Summary :
Act as an advocate for the Member and a liaison between the Health Plan and Provider(s) to ensure availability and access to care. Establish a community presence, promote Member education, identify and resolve any systemic barriers that limit Members access to appropriate care.This is a hybrid role. Four weeks of in-office training required, then would transition to being on rotation for working in office (one week, every five weeks).
Job Title : Member Advocate I
Location : 429 N. Pennsylvania St, Ste 109, Indianapolis, IN 46204
Hours : 8am - 5pm Mon-Fri
Job Responsibilities :
Education / Experience :
High school diploma or equivalent. 3+ years of customer service experience in a healthcare environment. Medicare and / or Medicaid experience preferred.
Bilingual in Spanish preferred
Member Advocate • Indianapolis, IN, United States