Billing Executive_EnUS

Billing Executive Testing and Quality Assurance : Designing and implementing tests (manual and automated) to verify product functionality, performance, and security. Identifying defects and areas for improvement in products or services. Analyzing test results and documenting findings. Ensuring products meet industry standards, regulatory requirements, and user expectations. Collaboration and Communication : Working closely with development teams to understand requirements and address issues. Collaborating with product management and customer support teams to understand user needs. Communicating quality findings and recommendations to stakeholders. Process Improvement : Identifying and analyzing root causes of quality issues. Proposing and implementing solutions to improve processes and prevent future defects. Tracking and reporting on progress in resolving product issues. Other Responsibilities : Developing and maintaining test documentation. Performing regression testing to ensure changes don't introduce new issues. Participating in product design reviews. Keeping up-to-date with industry standards and best practices. In some cases, may be involved in monitoring customer interactions (e.g., call center quality analysis).