Infrastructure Analyst

This range is provided by Fulcrum Digital Inc. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$30,000.00 / yr - $35,000.00 / yr

Overview

We are looking for a motivated and technically inclined Infrastructure Intern to join our IT team. This internship offers hands-on experience in cloud infrastructure, desktop support, and Microsoft 365 (O365) administration. Its an ideal opportunity for someone looking to gain exposure to enterprise IT operations, cloud services, and user support.

Responsibilities

• Provide first-level desktop support to internal users (Windows / macOS) including setup, configuration, troubleshooting, and maintenance.
• Support the administration of Microsoft 365 (O365) services Outlook, Teams, SharePoint, OneDrive, and user account management via Microsoft Admin Center.
• Help onboard and offboard users, including device setup and email account provisioning.
• Troubleshoot issues related to Microsoft Outlook, Teams connectivity, OneDrive syncing, and Office application errors.
• Assist in the management and monitoring of cloud infrastructure.
• Participate in network and systems monitoring, patch management, and general IT maintenance tasks.
• Maintain IT documentation, SOPs, and knowledge base articles.
• Work alongside IT engineers to implement security best practices, backup policies, and system automation.

Requirements

Preferred Qualifications

Details

Location : New York, Onsite

Length : 1-Year Internship

Salary : $30,000 - $35,000 annually

Additional information

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