Quality Assurance Specialist

Job Description

Job Description

Crystal Stairs, Inc.

Improving the Lives of Families through

Child Care Services, Research, and Advocacy

Crystal Stairs is committed to building and sustaining a diverse, fully vaccinated workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.

Quality Assurance Specialist

100% Onsite - Los Angeles 90056

What We're Looking For :

Crystal Stairs is seeking a Quality Assurance Specialist for our Quality Assurance Unit. Under general supervision, the Quality Assurance Specialist is responsible for monitoring program compliance by conducting quality assurance reviews of client and provider files, providing feedback to program managers, and recommending process improvements. Must maintain utmost levels of confidentiality.

RESPONSIBILITIES / ESSENTIAL FUNCTIONS

• Schedule and conduct quality assurance reviews of client and provider files.
• Review files for compliance with contract and agency requirements. Ensure accuracy and completeness of information.
• Validate documentation submitted within specific periods in accordance with contract requirements and department standards.
• Input results into technology platform (database).
• Identify problem areas if any and help develop solutions.
• Report results of reviews to Supervisor and participate in problem solving work related to areas of concern.
• Participate in work groups, committees, and ad hoc groups.

EXPERIENCE, KNOWLEDGE, SKILLS, AND ABILITIES YOU SHOULD POSSESS

Total Package of Benefits

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Crystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

Additional Requirements : Must be fully vaccinated and remain fully vaccinated against COVID-19. Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration.

For more information about Crystal Stairs, please visit our website at : www.crystalstairs.org

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