Sr Customer Success Specialist

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Job Title : Sr. Customer Success Specialist

Company Overview : Nymbl, a cutting-edge O&P and CRT software platform, is at the forefront of revolutionizing healthcare technology. Our mission is to empower healthcare providers with innovative solutions to enhance patient care and streamline workflows. Join us in shaping the future of the industry through collaborative, customer-focused, and tech-driven approaches.

Position : Sr. Customer Success Specialist

Location : Remote – USA. If in the Columbus, OH area, Hybrid schedule would be required.

Job Type : Full-time

Overview :

As a Sr Customer Success Specialist at Nymbl Systems, you'll play a pivotal role in ensuring our clients receive exceptional support and strategic guidance. You’ll be the voice of the customer internally, giving product and process improvements while delivering measurable outcomes for our clients. This role is ideal for someone who thrives in a fast-paced, cross-functional environment and is passionate about improving healthcare through technology.

What We’re Looking For :

Healthcare SaaS Experience

• You have a solid understanding of the healthcare ecosystem—provider workflows, payer systems, or clinical operations—and experience with SaaS platforms supporting healthcare outcomes, compliance, or data management.

Strategic Customer Advocacy

Cross-Functional Collaboration

Data Driven

Outcome-Oriented Mindset

Strong Communicator

Responsibilities :

Qualifications :

Nymbl is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

We are a unique team who love to have fun but also take our jobs very seriously. Benefits and PTO are included for full-time employees. A healthy work-life balance is strongly encouraged. Apply today!

Note : this job description is not exhaustive and may be subject to change based on the needs of the organization.

How to Apply :

Please send resumes to ewilkes@nymblsystems.com