Associate Director, MRO Network Performance and Growth (Onsite)Raytheon • East Hartford, CT, US
Associate Director, MRO Network Performance and Growth (Onsite)
Raytheon • East Hartford, CT, US
22 hours ago
Job type
- Full-time
Job descriptionOperational excellence : Lead continuous improvement initiatives across the MRO network to enhance operational performance, efficiency, and quality. Establish and implement best practices to align with business goals and customer expectations. Annual network capacity assessments : Conduct comprehensive evaluations of the MRO network's capacity to meet current and future market demands. Develop data-driven strategies to address capacity constraints and support long-term growth objectives. Customer engagement : Build and maintain strong relationships with airframers, and other key stakeholders. Act as the primary interface to understand customer needs and represent the MRO network in engagements. Collaboration with DATs : Partner with Disassembly, Assembly, and Test (DAT) shops to identify opportunities for process improvements, resource optimization, and seamless integration across the network. Ensure alignment with broader operational goals. Performance Optimization Develop and track key performance indicators (KPIs) to monitor the health of the MRO network. Drive initiatives to improve turnaround times, reduce costs, and meet or exceed customer satisfaction metrics. Cross-functional collaboration : Work closely with engineering, materials solutions, vendor repair value streams, and other internal teams to deliver integrated solutions that address overall turnaround time performance. Travel expected : up to 25% domestically and internationally Advanced degree and 10+ years of experience in Engineering, Operations, Valuestream, Program / Project Management, or Operational Excellence / Process Improvement; OR Bachelor's degree and 12+ years of relevant industry experience. 6+ years of experience within Aerospace or Aftermarket industry, ideally within a part repair station or MRO DAT engine center. Advanced degree in STEM field, Project Management, or Operations. Experience with disassembly, assembly and test (DAT) process and quality standards, ideally within a turbofan engine MRO DAT environment. Strong knowledge of Aftermarket overhaul and repair industry (MRO), shop operations, capacity planning, and customer engagement strategies. Demonstrated success in operational excellence (OpEx), Six Sigma, Lean, ACE, CORE, process improvement, or strategic planning. Project management skills or certification (PMP), with experience managing large-scale cross-functional projects. Proven ability to analyze complex data and drive actionable insights to optimize performance. Familiarity with airline engine maintenance costs and contract financial details. Proficiency in leveraging data, KPIs, and metrics to drive outcomes. Strong communication (written and verbal) and presentation skills with ability to establish credibility and trust among business partners and senior leadership. Strategic thinker with sound business judgment and innovative mindset.
Mro Network Performance And Growth Leader
Pratt & Whitney is working to once again transform the future of flightdesigning, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we're seeking the people to drive it. So, calling all curious. Come ready to explore and you'll find a place where your talent takes flightbeyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we'll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that's evolving fast to the future.
At Pratt & Whitney, the difference you make is on display every day. Are you ready to go beyond?
We are seeking a dynamic and results-driven professional to join our team as an MRO Network Performance and Growth Leader. This role combines operational excellence leadership with strategic growth initiatives to ensure the success of our global MRO network. Key responsibilities include conducting annual network capacity assessments, driving improvements across Disassembly, Assembly, and Test (DAT) shops, engaging directly with customers such as operators and airframers, and collaborating with cross-functional teams to optimize network performance.
Where you will work from : This role will work from one of the following Pratt & Whitney sites :
- East Hartford, CT
- West Palm Beach, FL
- Columbus, GA
- Singapore (non-expat)
Key responsibilities :
Qualifications you must have :
Qualifications we prefer :
This role is : Onsite : Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance workers, as they are essential to the development of our engines.
Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles, commuting to and from the assigned site is the employee's personal responsibility.
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Director Performance • East Hartford, CT, US
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