Talent.com
Sr. Director, Cruise Programs
Sr. Director, Cruise ProgramsInternova • Buffalo, NY, US
Sr. Director, Cruise Programs

Sr. Director, Cruise Programs

Internova • Buffalo, NY, US
3 days ago
Job type
  • Full-time
Job description

Senior Director, Cruise Programs

Global Travel Collection (GTC), part of Internova Travel Group, is the most influential collection of international luxury travel agencies. More than 1,500 GTC advisors are industry leaders in providing premium travel services to leisure travelers, corporate executives and the entertainment industry. GTC's combined global reach and leverage translate into value, recognition and preferential treatment for its world traveler clients.

The Senior Director, Cruise Programs is responsible for leading the strategy, performance, and partner engagement of Global Travel Collection's (GTC) preferred cruise portfolio. This role ensures that cruise partners achieve strong visibility, measurable ROI, and deep integration across GTC's advisor network through structured marketing, education, and engagement initiatives. As a senior member of the Partner Product team, this leader collaborates cross-functionally with Internova's contracting, marketing, engagement, and advisor success teams to maximize revenue generation through override and bonus programs, while ensuring exceptional partner satisfaction and advisor advocacy. This position requires a balance of strategic relationship management, data-driven decision-making, and hands-on collaboration to drive growth and elevate GTC's position as a leading partner in the global luxury cruise marketplace.

Partner Relationship Management & Strategic Planning

  • Serve as the primary liaison for all GTC cruise partners, managing relationships across contracting, marketing, and operational teams.
  • Develop and implement annual strategic plans for cruise partners that align with GTC and Internova objectives, ensuring revenue and engagement goals are achieved.
  • Present GTC's marketing platforms, events, and engagement opportunities to suppliers, co-creating annual plans that maximize partner visibility and ROI.
  • Provide regular performance reviews and business insights to partners, identifying opportunities for increased participation and incremental growth.

Contracting & Commercial Alignment

  • Collaborate closely with Internova's contracting team to negotiate and finalize annual cruise partner agreements that reflect GTC's commercial priorities.
  • Ensure GTC's financial structuresincluding overrides, commission tiers, and marketing contributionsare clearly defined and tracked throughout the year.
  • Maintain accurate records of all contractual deliverables and commitments across partner and internal teams.
  • Revenue Optimization & Program Performance

  • Track, report, and analyze cruise partner override and bonus programs to ensure GTC captures all eligible revenue opportunities.
  • Collaborate with Partner Marketing and Advisor Engagement teams to design initiatives that drive production into preferred programs, exclusive offerings, and cruise groups.
  • Identify trends in advisor booking behaviors to develop targeted strategies that increase share of wallet for preferred partners.
  • Deliver quarterly performance recaps to leadership, highlighting progress, risks, and growth opportunities.
  • Education, Communication & Advisor Advocacy

  • Partner with the Training & Education and Advisor Success teams to strengthen cruise selling capabilities through curated educational content and experiential learning.
  • Communicate timely updates to advisors regarding promotions, product changes, and policy updates to ensure transparency and adoption.
  • Serve as an escalation point for high-level advisor or partner issues, collaborating with internal stakeholders to ensure quick resolution and advisor satisfaction.
  • Represent GTC at key industry events and conferences to maintain visibility, strengthen relationships, and foster community engagement among advisors and suppliers.
  • Qualifications

  • Bachelor's degree in Business, Hospitality Management, or related field, or equivalent professional experience.
  • Leadership experience in the travel industry, with a strong background in cruise and supplier relations.
  • Proven success in contract negotiation, strategic account management, and partner marketing.
  • In-depth understanding of cruise booking systems, advisor workflows, and global distribution models.
  • Strong financial and analytical acumen with experience managing override, bonus, and marketing budgets.
  • Excellent written and verbal communication skills with the ability to influence at all levels of the organization.
  • Demonstrated ability to work collaboratively across functions and manage competing priorities in a fast-paced environment.
  • High degree of professionalism, accountability, and solution-oriented mindset.
  • Willingness to travel 25-40% for partner meetings, conferences, and advisor events.
  • PAY AND BENEFITS

    Our benefit offerings include choice of two medical plans and two dental plans, vision insurance, flexible spending accounts (FSAs), company-paid life insurance and AD&D, optional additional life insurance and AD&D, disability insurance, paid parental leave, paid time off, 401k Plan with company match, discounted employee travel options, access to LinkedIn Learning webinars and courses. Discounted pet insurance and auto, home, & renters insurance.

    The salary range on this job posting / advertising has been developed to give applicants a wide range to comply with pay transparency laws in all states and geographical areas. Many factors, such as years of experience, geographical location, budget etc. are considered when determining the starting rate of pay. The salary range posted represents the pay range for U.S. candidates. If the job posting indicates that the role is available for international candidate consideration, the salary range will be based on the local market for the country where the candidate would be working.

    This role may be eligible for an incentive, commission, bonus, or a discretionary bonus program based on the company's financial goal achievement and individual performance.

    Internova Travel Group is an Equal Opportunity Employer. We make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class.

    Prospective Employee Privacy Policy

    Create a job alert for this search

    Program Director • Buffalo, NY, US

    Related jobs
    Travel Surgical Tech - $1,427 per week in Rochester, NY

    Travel Surgical Tech - $1,427 per week in Rochester, NY

    Triage Staffing LLC • Buffalo, New York, US
    Full-time
    Shift Details : 12H Variable (12 : 00 AM-12 : 00 PM).Length : 13 WEEKS 13 weeks.Apply for specific facility details.Show more
    Last updated: 3 days ago • Promoted
    Travel Radiation Therapist - $2,337 to $2,686 per week in Saratoga Springs, NY

    Travel Radiation Therapist - $2,337 to $2,686 per week in Saratoga Springs, NY

    Fusion Medical Staffing • Buffalo, New York, US
    Full-time
    Facility in Saratoga Springs, New York.Fusion Medical Staffing is seeking a skilled Radiation Therapist for a 8-week travel assignment in Saratoga Springs, New York. As a member of our team, you'll ...Show more
    Last updated: 14 days ago • Promoted
    Travel Surgical Tech - $1,853 to $2,006 per week in Plattsburgh, NY

    Travel Surgical Tech - $1,853 to $2,006 per week in Plattsburgh, NY

    AlliedTravelNetwork • Buffalo, New York, US
    Full-time
    AlliedTravelNetwork is working with Host Healthcare to find a qualified Surg Tech in Plattsburgh, New York, 12901!.Host Healthcare is an award-winning travel healthcare company with an immediate op...Show more
    Last updated: 17 days ago • Promoted
    Travel Physical Therapist (PT) - $1,590 to $1,739 per week in Lewiston, NY

    Travel Physical Therapist (PT) - $1,590 to $1,739 per week in Lewiston, NY

    AlliedTravelCareers • Lewiston, NY, US
    Full-time
    AlliedTravelCareers is working with Host Healthcare to find a qualified Physical Therapist (PT) in Lewiston, New York, 14092!. Host Healthcare is an award-winning travel healthcare company with an i...Show more
    Last updated: 16 days ago • Promoted
    Travel Skilled Nursing Facility (SNF) Physical Therapist

    Travel Skilled Nursing Facility (SNF) Physical Therapist

    TheraEx Therapy • Lewiston, NY, US
    Full-time
    TheraEx Therapy is seeking a travel Skilled Nursing Facility (SNF) Physical Therapist for a travel job in Lewiston, New York. Job Description & Requirements.Physical Therapist - Urgent Need!.Len...Show more
    Last updated: 20 hours ago • Promoted • New!
    Travel Physical Therapist (PT) - $1,431 to $1,586 per week in Lewiston, NY

    Travel Physical Therapist (PT) - $1,431 to $1,586 per week in Lewiston, NY

    LRS Healthcare • Lewiston, NY, US
    Full-time
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...Show more
    Last updated: 10 days ago • Promoted
    Travel Surgical Tech - $1,199 to $1,276 per week in Rochester, NY

    Travel Surgical Tech - $1,199 to $1,276 per week in Rochester, NY

    Fusion Medical Staffing • Buffalo, New York, US
    Full-time
    Facility in Rochester, New York.Fusion Medical Staffing is seeking a skilled Surgical Technologist for a 13-week travel assignment in Rochester, New York. As a member of our team, you'll have the op...Show more
    Last updated: 3 days ago • Promoted
    Travel Radiation Therapist - $3,002 per week in Saratoga Springs, NY

    Travel Radiation Therapist - $3,002 per week in Saratoga Springs, NY

    Care Career • Buffalo, New York, US
    Full-time
    Protect the patients and themselves from improper exposure to radiation.Determine the location of tumors to ensure correct positioning of patients for administering each treatment.Calibrate and ope...Show more
    Last updated: 7 days ago • Promoted
    Travel Radiation Therapist - $3,276 per week in Saratoga Springs, NY

    Travel Radiation Therapist - $3,276 per week in Saratoga Springs, NY

    Medical Solutions • Buffalo, New York, US
    Full-time
    A facility in Saratoga Springs, NY is seeking its next amazing Radiation Therapist.Read on if this sounds like your perfect fit!. Nurses and allied healthcare professionals are in high demand nation...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Travel Physical Therapist (PT) - $1,888 per week in Lewiston, NY

    Travel Physical Therapist (PT) - $1,888 per week in Lewiston, NY

    Triage Staffing LLC • Lewiston, NY, US
    Full-time
    Travel Rehab : Physical Therapy Lewiston.Shift Details : 8H Days (12 : 00 AM-12 : 00 PM).Length : 13 WEEKS 13 weeks.Apply for specific facility details.Show more
    Last updated: 16 days ago • Promoted
    Travel CT Tech - $3,054 to $3,254 per week in Rochester, NY

    Travel CT Tech - $3,054 to $3,254 per week in Rochester, NY

    AlliedTravelNetwork • Buffalo, New York, US
    Full-time
    AlliedTravelNetwork is working with Titan Medical Group to find a qualified CT Tech in Rochester, New York, 14445!.BCLS / BLS - American Heart Association / ARRT(CT). Titan Medical is looking for travel...Show more
    Last updated: 21 days ago • Promoted
    Travel Physical Therapist (PT) - $2,075 per week in Lewiston, NY

    Travel Physical Therapist (PT) - $2,075 per week in Lewiston, NY

    Cross Country Allied • Lewiston, NY, US
    Full-time
    As a skilled nursing facility physical therapist, you'll provide PT services to help patients regain their health and mobility. Working at a skilled nursing facility, you'll assess patients' mobilit...Show more
    Last updated: 17 days ago • Promoted
    Travel Ultrasound Tech - $1,084 to $1,284 per week in Rochester, NY

    Travel Ultrasound Tech - $1,084 to $1,284 per week in Rochester, NY

    Titan Medical Group • Buffalo, New York, US
    Full-time
    ARDMS-AB / BCLS / BLS - American Heart Association / ARDMS-OB.Ultrasound Tech - Rochester, NY.Start : ASAP | ⏳ Duration : 13 Weeks. Saturday & Sunday | 8 : 00 AM - 6 : 30 PM (20 hrs / week).Job Requirements &...Show more
    Last updated: 2 days ago • Promoted
    Travel Radiology Tech - $2,119 to $2,368 per week in Rochester, NY

    Travel Radiology Tech - $2,119 to $2,368 per week in Rochester, NY

    Prime Time Healthcare • Buffalo, New York, US
    Full-time
    Now Hiring : Allied Healthcare Rad Tech - Rochester, NY.Contact us for Pay Information.Actual amount dependent upon market adjustments. Are you a passionate Allied Healthcare professional looking for...Show more
    Last updated: 13 days ago • Promoted
    Travel Radiation Therapist - $2,450 to $2,716 per week in Saratoga Springs, NY

    Travel Radiation Therapist - $2,450 to $2,716 per week in Saratoga Springs, NY

    LRS Healthcare • Buffalo, New York, US
    Full-time
    Ready to start your next travel adventure? LRS Healthcare offers a full benefits package, 24 / 7 support, and a responsive, traveler-first culture. What are you waiting for? Apply today!.Valid license...Show more
    Last updated: 7 days ago • Promoted
    Travel MRI Tech - $1,376 to $1,576 per week in Rochester, NY

    Travel MRI Tech - $1,376 to $1,576 per week in Rochester, NY

    Titan Medical Group • Buffalo, New York, US
    Full-time
    BCLS / BLS - American Heart Association / ARRT(MR).Titan Medical is looking for travelers to fill a Travel MRI Tech position for a 13 week assignment in Rochester, NY! Call Titan for additional details.Show more
    Last updated: 21 days ago • Promoted
    Travel Physical Therapist (PT) - $1,786 to $1,957 per week in Lewiston, NY

    Travel Physical Therapist (PT) - $1,786 to $1,957 per week in Lewiston, NY

    AMN Healthcare Allied • LEWISTON, NY, US
    Full-time
    Job Description & Requirements.Physical Therapist - Skilled - (PT - Skilled) .StartDate : ASAP Pay Rate : $1785.Travel Physical Therapist jobs in Lewiston, NY let you provide essential rehabili...Show more
    Last updated: 13 days ago • Promoted
    Gastroenterology-Medical Director

    Gastroenterology-Medical Director

    AMN Healthcare • Buffalo, US
    Full-time
    Job Description & Requirements.Gastroenterology-Medical Director.StartDate : ASAP Pay Rate : $455000.Take on a leadership role with dedicated administrative time and a balanced schedule.The Universit...Show more
    Last updated: 30+ days ago • Promoted