Epic ClinDoc AnalystGravity IT Resources

Gravity IT ResourcesRemote within FL, Florida

30+ days ago

Job type

Permanent

Remote

Job description

Job Description

Job Title : Clinical Systems Analyst / Technical Business Analyst

Location : Remote (EST / CST Hours) – 25-30% Travel Required

Work Authorization : USC / GC Holder

Job Type : Contract-to-Hire

Employment Eligibility : Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the . for any employer directly (we are not open to contract or “corp to corp” agreements)

Qualifications

5-6+ years’ experience with large hospital applications / systems
Epic application certification desired (Clin Doc preferred)
Bachelor’s Degree or equivalent experience
Professional Licensure preferred (RN,

Position Responsibilities

This is a hybrid remote / on-site role

Employee will need to be available to work onsite at the Medical Center for planned activities, including but not limited to :

Implementation support

Upgrades

Training activities

Must have a proven track record of being able to work independently and as part of a cohesive team operating in a remote environment.

Attributes for a successful candidate will include :

Attitude – Maintains a positive attitude, welcomes and incorporates feedback, and shows appreciation for colleagues, patients, partners and customers in a consistent manner, enthusiasm about working with a great team.

Teamwork – Demonstrates great teamwork, shares information with others, responsive with all communications / deliverables, collaborates with the team to resolve open issues, and anticipates the needs of colleagues in a consistent manner.

Service Delivery – Takes personal ownership of issues, ensures a high degree of accuracy with all communications / deliverables, completes tasks according to committed timelines, demonstrates excellent service recovery, and communicates with customers in a consistent manner.

Service Management – Actively monitors assigned tickets, documents activities thoroughly, and resolves issues within the established service levels in a consistent manner Workflow Analysis – Under direction of senior team members, performs workflow analysis and design with input and guidance from key operational leadership.

Facilitates workflow adoption on new processes.

Experience should include :

Testing – Participates in system testing events by designing, editing, and executing scripts.

Ability to accurately document and report any noted errors or deficiencies.

Upgrades / Optimizations – Provides support to department / end users during system upgrade and optimization activities Projects and New System Implementations – Executes assigned tasks under the supervision of senior team members / management.

Issue Resolution – Utilizes system knowledge and available resources to address routine issues.

Provides input, and acts as a team resource by taking notes or other support activities.

Training – Ability to develop and maintain training content for users.

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Epic • Remote within FL, Florida