Asset Manager

NOTE :

• Must be a US Citizen to be considered for this position Overview We are seeking an Asset Manager who plays a crucial role in the advancement of IT Service Management (ITSM) for a federal agency, focusing on the modernization and optimization of IT services through the use of ServiceNow’s Enterprise Service Management (ESM) platform.
• In the midst of a transformational project that adheres to best practices, process optimization, and continual service improvement, the Asset Manager's responsibility is to oversee the entire lifecycle of IT assets.
• This includes managing procurement, operation, and disposal processes, ensuring assets are meticulously recorded, tracked, and managed within the ServiceNow environment.
• The role demands a strategic approach to asset management, aiming to enhance efficiency, ensure compliance with relevant agreements, and drive decision-making through detailed asset analysis.
• By aligning asset management practices with the agency's modernization efforts and DevSecOps methodology, the Asset Manager will be a key contributor to the program's success.
• Key Responsibilities Oversee the lifecycle management of IT assets, including procurement, maintenance, and disposal, ensuring accurate documentation, and tracking within the ServiceNow platform.
• Ensure compliance with all licensing, warranty, and support agreements, mitigating legal and financial risks associated with IT assets.
• Provide detailed reporting on asset utilization, performance, and costs, supporting strategic decision-making and effective budgeting.
• Analyze asset data to identify opportunities for optimization, recommending cost-saving strategies and enhancements to asset management practices.
• Collaborate with IT and procurement teams to streamline asset acquisition and deployment processes, aligning with project goals and timelines.
• Contribute to the development and execution of policies and procedures for asset management, ensuring they align with federal regulations and agency objectives.
• Participate in the planning and execution of the ITSM modernization efforts, leveraging asset data to inform strategies and priorities.
• Qualifications
• Must be a US Citizen with the ability to pass a background check and receive a Public Trust clearance.
• Bachelor’s degree in Information Technology, Business Administration, or a related field.
• 5-7 years minimum relevant experience.
• 8 years additional relevant experience may be substituted for education.
• Excellent written and verbal communication abilities.
• Desired Skills
• ITIL v3 and / or ITIL v4 Certification(s) is highly recommended.
• ServiceNow Certification(s) in various modalities is highly preferred.
• Proven experience in IT asset management, particularly within a ServiceNow environment or similar ESM platforms.
• Strong understanding of ITSM, ITAM (IT Asset Management), and DevSecOps methodologies.
• Excellent analytical skills, with the ability to derive insights from complex data sets and recommend actionable strategies.
• Knowledge of federal IT regulations and compliance requirements related to asset management.
• Exceptional communication and collaboration skills, capable of working effectively across different teams and levels of the organization.
• Detail-oriented with strong organizational skills, capable of managing multiple priorities and deadlines in a dynamic, agile project environment.
• Certification in IT Asset Management (e.g., CITAM) or ServiceNow is highly desirable.
• The Asset Manager is a key figure in ensuring the Federal agency’s IT assets are managed efficiently and effectively, supporting the broader goals of ITSM modernization and service improvement.
• By maintaining a comprehensive overview of the asset lifecycle and leveraging data for strategic decision-making, the Asset Manager will play a pivotal role in optimizing the agency’s IT infrastructure and contributing to the success of the modernization project.
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