Manager On Duty

Manager On Duty

Middlebury Natural Foods Co-op

The Middlebury Natural Foods Co-op is seeking a Manager on duty to support staff and customers in all aspects of smooth and efficient store operations. This essential role combines customer service, leadership, and operational oversight to ensure a safe, welcoming, and well-functioning store environment.

What You'll Do

Provide stellar customer service through cashiering, packaging, and store conditioning (inside and outside)

Take the lead on store safety and security while on shift

Support point-of-sale operations and troubleshoot system issues

Respond to and manage shoplifting incidents or disorderly customers

Ensure compliance with health codes and sanitation requirements

Support staff and maintain a positive customer experience in the absence of managers

Communicate effectively with staff, members, and customers to keep operations running smoothly

What We're Looking For

Leadership Experience : Skilled at taking the lead in a fast-paced retail or community business

Evening and weekend Availability : Able to regularly work evenings and weekends, including closing shifts

Customer Service Focused : Friendly, supportive, and responsive to shopper and staff needs

Strong Communicator : Excellent communication and interpersonal skills required

Problem-Solver : Able to handle difficult situations and deescalate calmly and professionally

Dependable & Responsible : Reliable with a strong sense of accountability able to take initiative to identify and resolve problems

What We Offer

Pay : $22.75–$24 / hour or higher, depending on experience

Schedule : 32 hours / week, with evening and weekend shifts. Sundays, Mondays, Tuesdays, and Thursdays.

Benefits : Medical, optional dental and vision insurance; life insurance; 3 weeks paid time off; 401(k); yoga class discount; employee assistance program; 20% staff discount; and more

Meaningful Work : Support cooperative values, community, and a positive workplace culture

Apply now : middlebury.coop / careers

Job Posted by ApplicantPro