Clinical Manager - Boston / New England

Clinical Manager, Product Training and Education for Urology & Critical Care

The Clinical Manager, Product Training and Education for Urology & Critical Care is responsible for the coordination and administration of all aspects of ongoing and future product training programs including planning, organizing, leading, and maintaining program activities. The Clinical Manager is responsible for ensuring customers have been afforded the opportunity to complete BD product training. The specialist will work in partnership with sales and marketing to meet company sales goals. The specialist will train according to company compliance standards and bears the responsibility of delivering live and electronic training programs. These programs will meet the needs of all customers both internal, (i.e. TMs, RMs, Marketing, Regulatory, Internal Training and Education) and external (i.e. Current and Potential Customers of BD, Professional Organizations, KOLs). In addition to providing product training, the specialist will conduct product training assessments. The assessments include collection of information regarding the use of BD products, analyses, presentations, and training that meets / exceeds customer satisfaction and enhances company sales goals.

Primary Responsibilities :

• Plan the delivery of programs and activities in accordance with BD's mission and goals
• Carry out new initiatives to support strategic direction; apply a program evaluation framework to assess program strengths and identify areas for improvement
• Connect with stakeholders to gain support for the program and to solicit program improvements
• Develop product training plans accordingly, collaborate closely with hospital leadership to ensure effective and efficient program delivery
• Maintain personal training and ICC budget

About You :

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It's also a place where we help each other be great, we do what's right, we hold each other accountable, and learn and improve every day. To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you'll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.

Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally-protected characteristics.