Clerk
Job Summary : This position works in a fast-paced customer-oriented environment. The position serves the company in the role of sales and service and provides an exceptional service experience for the McHappys Customer. The position assists the customer with knowledge of products and supports them in selections and purchases. The position is responsible for but not limited to receiving customer payments for products stocking product cleaning and organizing.
Responsibilities Duties & Accountabilities :
- The core critical and essential work duties functions and responsibilities of the position are as follows;
Daily Duties include but are not limited to :
Identify sales opportunities through customer interaction and engagementSupport the customer experience and increase sales through product knowledge and suggestions to the customerOffer alternative product ideas or suggestions for customersSupport the sales goals for the storeCompetently operates a cash register and other point of sale (POS) equipmentAbility to count money customer change make monetary transactions such as debit / credit cards
Ability to balance register and perform other transactions as requiredMaintain an orderly appearance in the store such as cleaning organizing and accurately stocking productMaintains effective and efficient quality control of productsAssists and supports the management in unpacking inventorying and placing productAssists with store security and inventory control and report any concerns to managementParticipates in company team and training sessions as requiredPresents welcoming atmosphere for customers works well with other team members and managementFollows all store and company policies and proceduresMaintains appropriate appearance and hygiene and satisfactory / required attendance punctuality and ability to work flexible schedulesMaintains professional working relationships with employees management and vendorsPerforms other duties as assignedPosition Requirements and Qualifications :
High school diploma or GEDMinimum of one (1) year of retail sales or customer service experienceDemonstrated ability to perform multiple duties at onceDemonstrated ability to interact with the public; work well individually and within a team settingDemonstrated above-average communication skills and problem-solving skillsDemonstrated experience working with cash registers or ability to successfully navigate working with technologyDemonstrated ability to maintain confidentiality and use discretion in working with proprietary and other sensitive informationTakes a proactive positive and sincere interest in our customers ensuring continuity of the companys long-standing relationship with the communityComplies with all company policies standards and protocols Standard Operating Procedures (SOPs) Departmental Checklists and other required rules and practices.Follows safety and security practices and protocols; and ensures these processes are timely sufficiently and consistently followed; successfully completes and complies with all daily and other routine Departmental Checklists (Ex : Opening Checklist Closing Checklist Cleaning Checklist etc.) and Standard Operating Procedures (SOPs) adhering to these with the utmost attention to details related to cleanliness and safetyComplies with all training (in-person video classes etc.) and successfully participates in and completes / passes all required trainings; follows all Departmental Checklists and Standard Operating Procedures (SOPs)Regular and routine attendance with the ability to work occasional evenings and / or week-endsAbility to maintain a satisfactory and required attendance punctuality and ability to work flexible schedulesThis job description is not designed to provide a comprehensive listing of duties and activities which may change within the timeframe of the job description.
Key Skills
Customer Service,Communication skills,Basic Math,Cashiering,Computer Skills,Math,Retail Sales,10 Key Calculator,Copywriting,Cash Handling,Planograms,Stocking
Employment Type : Full Time
Experience : years
Vacancy : 1