Merchandise Controller

Merchandise Quality Specialist

Location : Ontario, CA | Full-Time | 1st Shift (6am–2 : 30pm) or 2nd Shift (4pm–12 : 30am)

Hourly Pay : $21 / hr |

Ready to make your mark with one of the largest and most recognizable retailers in the world? Join a fast-paced, high-energy environment where you’ll play a critical role in ensuring that our merchandise hits the mark—every time—for millions of shoppers.

What You’ll Do :

As a Merchandise Quality Specialist , you’ll serve as the key link between our suppliers and our shelves—making sure the products we deliver meet brand standards, quality expectations, and customer delight. You’ll work hands-on with fashion-forward merchandise, tackle challenges, and partner with vendors, planners, and DC teams to keep everything moving smoothly.

Your Impact :

• Ensure all merchandise matches purchase order specs—right item, right label, right time.
• Review fashion, quality, value, and branding to meet our promise of 20-60% off comparable prices .
• Evaluate color, size, and style mixes to ensure perfect assortments for our customers.
• Flag and resolve compliance issues around packing, ticketing, shipping, and legal labeling.
• Identify damaged or poor-quality goods and make fast, smart decisions on returns and processing.
• Ensure seasonal relevance and appropriateness across zones and store types.
• Maintain accurate merchandise logs and handle problem orders efficiently.
• Partner with vendors, buyers, and internal DC teams to troubleshoot and improve flow.
• Use merchandising knowledge to review logos, tags, fabrics, and care instructions.
• Communicate clearly and confidently to ensure timely, cross-functional issue resolution.

What You Bring :

Why Join Us?

This is more than just a job—it’s a career path in a company known for success, teamwork, and retail leadership.

Apply now and take the next step in your merchandising career!