Senior Relationship BankerEast West Bancorp • San Francisco, CA, US

Senior Relationship Banker

East West Bancorp • San Francisco, CA, US

30+ days ago

Job type

Full-time

Job description

Senior Relationship Banker

Being the next generation Senior Relationship Banker at East West Bank means you are part of a world-class team that focuses on delivering a high quality, high-touch, and high-tech relationship banking experience across all customer touchpoints.

As a Sr. Relationship Banker, you will play a key role in :

managing, retaining, and acquiring long-lasting win-win relationships with our customers
actively assessing clients' financial information to recommend, present, and sell additional products and services to meet their needs
leveraging the bank's latest technology products to meet our customers' expanding needs

We will help you grow your career at East West Bank by providing you with ongoing training to expand your business knowledge, grow your digital acumen, and build long-lasting relationships with our customers.

Responsibilities include :

achieve quarterly and annual team / branch sales goals : C&I, CRE, SBA, mortgage, treasury management, deposits, wealth management investment products, international deposits / wires, and other commercial and consumer products

source and develop loans including but not limited to HELOC, Residential Loan and Commercial Loan

comply with annual renewals and all regulations for MLO; understand the interest rates, financing, and calculations to better service potential mortgage customers

maintain a thorough knowledge of the bank's loan products and an understanding of the qualifications required

assist customers with financial needs such as cash withdrawals, deposits, transfers, loan / credit card payments, wire transfers and foreign currency exchange

highly motivated self-starter with a strong work ethic and focus on results with clients' best interest in mind

apply strong critical thinking and problem-solving skills to meet clients' needs

engage and partner with team members and other lines of business to offer most appropriate products to customers

communicate effectively and confidently while engaging with clients

mentor, coach and provide guidance to employees to achieve sales and service goals for the branch

expert in using digital resources and technologies to optimize clients' digital banking experience

strong desire and ability to influence, educate, and connect customers to technology

perform other duties as assigned

Qualifications include :

high school diploma or general education degree (GED) required; bachelor's degree preferred

2+ years of customer service, teller, sales experience, and MLO experience within the banking and / or financial service industry

series 6 and 63 investment and life insurance license

strong financial acumen and communication skills

proficiency in sales and service including prospecting and networking

strong familiarity and fluency with branch technology, mobile and online banking platforms

strong problem-solving, decision-making, and customer-service skills

able to adapt to new process and technologies quickly

ability to follow standard operating policies and procedures

Compensation : the base pay range for this position is USD $26.00 / Hr. - USD $29.00 / Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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Relationship Banker • San Francisco, CA, US

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