Sales Manager

Job Description

Job Description

JOB OVERVIEW :

Hybrid Sales position responsible for managing the hotel’s corporate negotiated segment, while booking and servicing small groups to assist the hotel in meeting and exceeding revenue goals.

DUTIES AND RESPONSIBILITIES :

• Book and service small group business
• Respond and manager corporate negotiated segment
• Process BEOs in a timely manner and consistently communicate client’s needs internally to all relevant departments
• Prepare written correspondence to customers, internal booking reports and file maintenance.
• Participation in daily sales meeting, BEO meetings, resume meeting, training and other sales related meetings as required.
• Work with other departments within hotel to provide 4 Diamond service to customers.
• Proactively pursue new business development opportunities on a regular basis according to market assignment.
• Develop / maintain knowledge of market trends, competition and customers.
• Professionally represent the hotel in community, industry organizations and tradeshows. Overnight travel maybe required.
• Participate as team player with all departments.
• Complete all required brand training in a timely manner and ensure compliance with all brand standards.
• Assist with reports and / or competition data collection.

Qualifications and Requirements :

Education

Experience

Licenses or Certificates

Preferred but not required

Physical Requirements

Sitting, walking, climbing stairs, standing, crouching, bending, stooping, grasping, pushing, pulling, near vision, far vision, hearing, talking, smell, taste, travel, and lifting may be required.

Safety Requirements

Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the proper use and care of any assigned PPE. It is your responsibility to report defective, damaged or lost PPE, or equipment that does not fit properly, to your manager.

Grooming

All employees must maintain a neat, clean, and well-groomed appearance. Specific uniform guidelines and / or required articles of clothing will be explained to you as part of the orientation process.

Schedule

Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. AM, PM, nights, overnights, weekends, and / or holiday availability are required.

Work Area

Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.

Standard Specification

Requirements are representative of minimum levels of knowledge, skills, and / or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees, or guests.

A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to perform any other job-related duties assigned by their supervisor.

The hospitality business functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times.

This document does not create an employment contract, implied or otherwise, other than an "at-will" employment relationship.

The statements in this job description are intended to represent the key duties and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.