Patient Navigator - Scottsdale, AZ

Saving Lives with Early Detection

Saving Lives with Early Detection

At HALO Diagnostics (HALO Dx), we recognize every patient is unique. Our focus is early detection and precision-focused healthcare preventing and conquering the top health diseases that have a geometric impact on patient outcomes. We're able to provide our patients with specialized care for their particular needs.

Join us as a Patient Navigator specializing in imaging, genetic and colon cancer screening. This full-time opportunity is set for Monday - Friday 8am to 5pm schedule and is located in Scottsdale, AZ . This position plays a pivotal role in collaborating with our partner and internal clinical team to provide an exceptional patient experience to a diverse patient population in an outpatient setting. Bilingual in Spanish / English is preferred.

The Patient Navigator represents the face of our company to patients at our partner sites who come in, both as part of their health routine or for insights into precision diagnostics testing (genetic or colon cancer testing).

Responsibilities :

• Genetics education, testing and collection of saliva for high-risk patients that qualify
• Registration and scheduling follow up appointments for genetic testing.
• Interface with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner.
• Distribute negative genetic or colon cancer test results to referring physicians.
• Under the direction of the area supervisor, perform daily activities accurately and on time.
• Maintain a safe and professional environment.
• Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures.
• Perform verification of patient demographic info / initials including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct.
• Maintains required records and documentation.
• Demonstrates organizational commitment and promotes a positive image to patients, clients, employees and the public in general.
• Preferred, but not required skill : draw quality blood samples from patients and prepare those specimens for lab testing while following established practices and procedures. Once started, this is roughly 5-10% of the role, which may expand over time.

Job Requirements :

2 years of recent medical assistant experience coordinating with a team of medical professionals, certification or registered medical assistant is preferred.

Experience with insurance verifications / authorizations is required.

Ability to provide quality, error free work in a fast-paced environment.

Ability to work independently with minimal on-site supervision.

Prefer prior experience in phlebotomy. Collection of specimens, including blood draws, for genetic testing.

Flexible and available based on staffing needs, which may include holidays, on-call and overtime.

Must have reliable transportation, valid driver license, and clean driving record, if applicable.

Must demonstrate superior customer focus; ability to communicate openly and transparently with peers, supervisors and patients; ability to accelerate and embrace change; and knowledge of our business.

Training locations may vary based on trainer availability.

BLS certification required.

Bilingual in English / Spanish preferred but not required.

Required Education :

Medical assistant preferred.

Phlebotomy certification preferred, and proven experience in blood collection is required.

If your state requires certification, this is required. (NOTE : certification is required in California, Nevada, Washington, etc.).

Work Experience :

Three years phlebotomy experience required, inclusive of pediatric, geriatric and capillary collections.

2 years of recent medical assistant experience coordinating with a team of medical professionals, certification or registered medical assistant is preferred.

Experience with insurance verifications / authorizations is required.

Minimum 2 years in a Patient Service Center environment preferred.

Customer service in a retail or service environment preferred.

Keyboard / data entry experience.

Why join us - we offer you the following!

The ability to save lives with early detection!

A Monday - Friday schedule

Full benefits including medical / dental / vision / life - most are paid 100% by the company

Stock options

Paid vacation / holidays and sick time

401(k) plan

Advancement and training opportunities

Benefits :

401(k) plan

Disability insurance

Employee discount

Health savings account

Paid sick time

Pet insurance

Schedule : 8-hour shift

Work Location : In person

Job Type : Full-time

Pay : $24.00 - $27.00 per hour