Client Experience Manager | Transaction & Listing Coordination

Job Description

Cain Realty Group (CRG) is seeking a detail-driven real estate professional to join our Success Team as a Client Experience Manager . This is not a sales role—it’s a high-level operational and client care position designed for those who love the organization, contracts, systems, and people side of real estate without the pressure of cold calling, prospecting, or weekend showings.

If you’re currently a Transaction Coordinator, Real Estate Assistant, Listing Manager, or even a Realtor who thrives more in the backend and client-support side of the business , this role is designed with you in mind.

Why Cain Realty Group?

Founded in 2009, CRG has grown into one of the top real estate teams in Texas, known for its vision, innovation, and community-driven approach . Our leadership team, Ricky and KodiKay Cain, have been recognized as industry leaders for production, coaching, and team culture.

Unlike many real estate environments, CRG is more relational than transactional . We focus on building lifelong relationships through concierge-level service, client appreciation events, and our nonprofit, Cain Cares , which supports clients and their families in times of need.

As a Client Experience Manager , you’ll have the unique opportunity to focus on high-level client care and transaction oversight , while being fully supported by a skilled administrative staff that handles data entry, vendor coordination, and backend tasks.

What You’ll Do

• Manage and oversee real estate contracts, listings, and closings
• Serve as the main point of contact for clients, providing a five-star experience throughout the process
• Ensure clients receive proactive communication and personalized support at every step
• Lead and guide administrative assistants, leveraging their expertise to maximize efficiency
• Coordinate pre-listing activities, vendor relations, and transaction timelines
• Help maintain CRG’s commitment to excellence : 50% of clients share a referral and 80% leave a 5-star review

Who Thrives Here

This role is perfect for someone who :

Why You’ll Love It

Our Core Values

Industry Recognition

Learn More About Us, Take a Tour of Our Office, and More!

Job Type : Full-time