Promotive Only - Principal Clerk (1408) - Citywide (160155)

Promotional Recruitment For Current City Employees

This is a Promotional Only recruitment in accordance with Class-Based Test (CBT) Civil Service Rules. This recruitment is restricted to current permanent civil service employees of the City and County of San Francisco, San Francisco Unified School District, or City College of San Francisco who are working in class 1406 Senior Clerk and 1426 Senior Clerk Typist.

Application Opening : Wednesday, October 22, 2025

Application Deadline : The final day to apply is November 4, 2025

Required : Training and Experience Evaluation Questionnaire due at the time of the application.

Note : Applicants who do not complete this Training and Experience Evaluation questionnaire will be unable to move forward in this recruitment.

San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco.

Under general direction, the 1408 Principal Clerk performs complex clerical work requiring extensive knowledge of departmental functions and serves as the department's primary public contact for specialized policies and procedures. Responsibilities may include planning, directing, and evaluating staff; providing training and performance feedback; and ensuring compliance with applicable laws, rules, and departmental policies. This role requires strong problem-solving, communication, and organizational skills, as well as the ability to maintain professionalism in sensitive situations and effectively use computer applications to process records, documents, and reports.

Essential Duties :

• Supervises, plans, assigns and evaluates subordinate personnel to ensure conformance with departmental regulations and policies, existing office procedures, and applicable laws and regulations.
• Performs highly responsible, important and difficult clerical work involving the exercise of individual judgment.
• Reviews and resolves day-to-day transactions, problems and / or complaints encountered by co-workers and / or affiliated parties.
• Supervises and / or participates in the preparation and maintenance of a wide variety of records and reports.
• Supervises and / or prepares the processing and general handling of administrative documents.
• May collect, calculate and process applicable charges, fees and taxes, etc.

Minimum Qualifications :

Selection Procedure / Examination Requirements :

1. Training and Experience Evaluation Questionnaire (100% Weight) : All candidates must complete the questionnaire as part of the employment application.

Eligible List / Score Report : A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates.

The eligible list / score report resulting from this examination process is subject to change after adoption, as directed by the Human Resources Director or the Civil Service Commission. The duration of the eligible list resulting from this examination process will be 6 months and may be extended with the approval of the Human Resources Director.

To find Departments which use this classification, please see : Position Counts by Job Codes and Department .

Terms of Announcement and Appeal Rights : Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations.

Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website.

Additional Information Regarding Employment with the City and County of San Francisco :

Where to Apply : All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit careers.sf.gov to begin your application process.

Computers are available for the public (9 : 00 a.m. to 4 : 00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110.

Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues.

Applicants will receive a confirmation email from notification@smartrecruiters.com that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received.

Exam Analyst Information : If you have any questions regarding this recruitment or application process, please contact the exam analyst Patrice Brown by telephone (415) 557-5559 or by email at patrice.brown@sfgov.org.

All your information will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV / AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.