Systems Administrator - UOVO Wine STL (St Louis)

The Systems Administrator is responsible for managing UOVO Wines IT infrastructure and SaaS applications. This role is critical to ensuring the reliability, security, and performance of our systems and networks. The ideal candidate will be a problem solver with strong technical skills and a passion for optimizing technology to support business operations.

This position reports to the Director of Information Technology. This is a hybrid role based in Saint Louis with no less than 3 days in the office per week.

Required Skills / Abilities

Advanced Proficiency with Microsoft Windows and Office

Working knowledge of networking protocols (TCP / IP), firewalls

Experience with Microsoft 365 administration

Strong organizational and communication skills

Attention to detail and accuracy in all tasks

Commitment to confidentiality and professionalism

Preferred Skills / Abilities

Experience with scripting languages (e.g., PowerShell, Python)

Proficiency with Mac OS environments

Knowledge of cybersecurity best practices and compliance standards

Experience with Microsoft Intune, Entra ID, Autopilot

Experience with Salesforce or similar CRM Building Flows and using low-code automation tools

Experience with Warehouse Management Software (WMS) or other Inventory management software

Familiarity with website hosting platforms (e.g., WordPress, WooCommerce)

Experience with Amazon Web Services (AWS)

Experience managing IT projects or vendor relationships

Responsibilities

Create or update SOPs and documentation for system processes

Perform onboarding / offboarding of user accounts

Manage permissions and access controls across SaaS applications

Work in tandem with a co-managed service provider to ensure help desk requests are being resolved in a timely manner and serve as T2 / T3 support

Work cross-functionally with accounting, sales, operations, and facilities to identify needs or fix problems with technology and support projects

Collaborate with external vendors on projects

Monitor API programs for errors, perform basic troubleshooting and elevating to developer vendors as needed

Provide technical support and training to staff as needed

Evaluate and recommend new technologies to improve efficiency and security

Physical Requirements

Ability to lift up to 50 pounds handling network or computer equipment

Prolonged periods of sitting at a desk and working on a computer

Frequent use of fingers and wrists

Travel Requirements

Local travel to pick up / drop off equipment from our service provider

Possible travel to other UOVO Wine facilities

Required Education, Experience, or Certifications

Bachelors Degree in a technology related field, or equivalent experience and certifications

3+ years of experience in systems administration

Compensation Details :

Salary commensurate with experience. This position includes generous paid time off, health, dental, vision, STD and LTD insurance; 401(K) with 4.5% match; $1000 education stipend; $250 charitable donation; wine education; entrepreneurial work atmosphere with opportunity for strong performers to advance quickly.