IID Watch Center CO Sergeant

Introduction

If you are looking for an exciting career with great benefits pension generous leave competitive salary and the opportunity for advancement and professional growth apply to join the DPSCS team today!

The Department of Public Safety and Correctional Services (DPSCS) is seeking dedicated candidates to fill important roles within our department. We are one of the largest departments in Maryland with nearly 12000 employees and a budget of more than $1 order to fulfill our mission of promoting safety we have increased security at our institutions while leading the way in innovative restorative justice projects that will help offenders reintegrate into society upon release.

As a member of the DPSCS team you can have a fulfilling career while also enjoying a wide range of benefits such as medical and dental coverage paid time off (i.e. vacation sick leave) becoming vested in the State pension supplemental retirement options and even joining the Maryland State Employees Credit Union.

GRADE

CORR 0005

LOCATION OF POSITION

8520 Corridor Road Suite H Savage

Main Purpose of Job

The Correctional Officer Sergeant for the Department of Public Safety and CorrectionalServices (DPSCS) Intelligence and Investigative Division (IID) Watch Center providescritical correctional knowledge and support to the Intelligence and Investigative Division(IID). Acting with integrity and urgency this role operates multi-channel police radiostelephones and computer terminals to handle incident reporting and dispatchinginformation. Facilitates the reporting and assist with the investigation of serious andemergency incidents involving incarcerated individuals (II) or correctional officers infacilities and those incarcerated individuals on the Home Detention Program. Thesergeant acts as a crucial liaison ensuring the timely disbursement of informationthroughout the DPSCS agency.

POSITION DUTIES

Watch Center operations are driven by real-time events. While all duties hold equal weight the prioritization of tasks constantly shifts and responsibilities are handled in a continuous rolling cycle based on the immediate needs presented by each phone call.

Monitoring and Incident Management

Continuously monitor informational feeds alerts and events from multiple sources to track potential risks threats and incidents.

Answer incoming calls from multiple phone lines and correctional facilities following established procedures to

record analyze and disseminate information.

Record incidents in the records management system (RMS).

Monitor the violation status of individuals on the Central Home Detention Program using the BI Total Access Global Positioning System.

Collaboration and Information Analysis

Partner with Correctional Officer Lieutenants and the Watch Center Manager to gather and analyze information identifying key issues and trends within correctional facilities and the Home Detention Program.

Coordinate resources and actions with different departments agencies and geographic areas during response and recovery efforts.

Assist with Police Communication Operators Correctional Officer Lieutenants and Correctional Officers to ensure consistency in processes and communication.

Reporting and Dissemination

Create written and digital reports detailing daily actions and incidents.

Assist in evaluating the nature and scope of correctional facility incidents to recommend organizational responses to the CO Lieutenants and Watch Center Manager.

Assist Correctional Officer Lieutenants to dispatch detectives to serious incident scenes and send urgent email notifications as needed for follow-up information.

MINIMUM QUALIFICATIONS

Education : High School diploma or high school equivalency certificate acceptable to the Maryland State Board of Education as described in the Correctional Training Commission regulation.

Experience : Three years of experience as a Correctional Officer involving the custody and security of adult inmates.

Notes :

1. The above educational requirement is set by the Correctional Training Commission in accordance with Correctional Services Article Section 8-209.

2. Candidates may substitute additional education at an accredited college or university at the rate of sixty credit hours for one year of the required experience provided that a minimum of 15 credit hours are in the field of criminal justice or related social sciences.

3. Candidates may substitute equivalent State experience in other classifications within the correctional field which involve daily contact with and custody of inmates for the required experience. Qualifying experience must be in a classification where the salary is comparable to that of Correctional Officer II.

4. Candidates may substitute U.S. Armed Forces military service experience in correctional classifications or correctional specialty codes in the criminal justice field of work equivalent to a Correctional Officer II on a year-for-year basis for the required experience.

LIMITATIONS ON SELECTION

This position is limited to current Maryland Department of Public Safety and Correctional Services (DPSCS) employees who are current Sergeants or eligible for promotion to Sergeant.

LICENSES REGISTRATIONS AND CERTIFICATIONS

1. Employees in this classification may be assigned duties which require the operation of a motor vehicle. Employees assigned such duties will be required to possess a motor vehicle operators license valid in the State of Maryland.

2. Employees in this classification may be required to operate busses for the transportation of inmates. Employees assigned such duties will be required to acquire a Class B Commercial Drivers License with passenger and air brakes endorsements valid in the State of Maryland.

SPECIAL REQUIREMENTS

1. Employees who have not already done so must meet the selection standards required and successfully complete the training prescribed by the Maryland Correctional Training Commission for a correctional officer during their probationary period (Correctional Services Article Section 8-209). Selection standards for correctional officer training are listed in detail in the Code of Maryland Regulations Title 12 Subtitle 10 Chapter 01 and include the following :

U.S. Citizenship or Resident Alien status

Must be at least 21 years of age

A completed background investigation

Oral interview

Physical examination.

2. Employees in this classification hired or reinstated on or after July 1 2016 shall successfully complete the Entrance Level Firearms Training prescribed by the Maryland Correctional Training Commission (Code of Maryland 12.10.04.04 and 12.10.04.05) and demonstrate practical knowledge and proficiency in the safe use and care of firearms on a periodic basis.

3. Employees in this classification are subject to call-in 24 hours a day and therefore must provide the employing agency with a telephone number where they can be reached.

4. Employees in this classification are subject to substance abuse testing in accordance with Code of Maryland Regulations 17.04.09 Testing for Illegal Use of Drugs.

BENEFITS

CLICK ON THIS LINK FOR MORE DETAILS : STATE OF MARYLAND BENEFITS

Personal Leave - new State employees are awarded six (6) personnel days annually (prorated based on start date)

Annual Leave - ten (10) days of accumulated annual leave per year

Sick Leave - fifteen (15) days of accumulated sick leave per year

Parental Leave - up to sixty (60) days of paid parental leave upon the birth or adoption of a child

Holidays - State employees also celebrate at least twelve (12) holidays per year

Pension - State employees earn credit towards a retirement pension

FURTHER INSTRUCTIONS

Online applications are highly recommended. However if you are unable to apply online the paper application and supplemental questionnaire may be emailed to or faxed to . Paper application materials must be received in our office by the closing date for the recruitment.

If you are submitting additional information the preferred method is to upload it with your application. All uploaded additional information must be received by the closing date and time. If you are unable to upload please email the requested information to referencing the recruitment number in the subject line or fax to (providing a cover sheet with your contact information recruitment name recruitment number and the number of pages faxed). Only additional materials that are requested will be accepted for this recruitment.

For questions regarding this recruitment please contact the Department of Public Safety and Correctional Services HRSD-Recruitment Division at .

Kwanesha Lyle

If you are having difficulties with submitting your online application please contact the DBM Recruitment and Examination Division at or .

We thank our Veterans for their service to our country.

People with disabilities and bilingual candidates are encouraged to apply.

As an equal opportunity employer Maryland is committed to recruiting retaining and promoting employees who are reflective of the States diversity.

Key Skills

guarding,Ieadership skills,Supervising,Incident Management,Computer Operation,Military Experience,Law Enforcement,Conflict Management,Qualitative Research Interviewing,Training & Development,Supervising Experience,Scene Management

Employment Type : Full-Time

Experience : years

Vacancy : 1

Yearly Salary Salary : 60765 - 94333