Well established CPA firm in Charlotte is looking for an office administrator for busy office. The ideal candidate will be a pro-active, take initiative, team-oriented individual who possesses excellent written and verbal communication, organizational and people skills. Strong attention to detail is necessary as well as the ability to be a significant team player. Experience in handling a wide range of administrative and executive support related tasks and the ability to work independently with little or no supervision.
Job Duties :
- Manage the ongoing organization and coordination of office administration and procedures to include controlling correspondence, supervising and training office staff, designing and implementing filing systems and delegating and monitoring various tasks
- Additional duties to include :
Informing clients of project status and making information requests
Meeting with clients to present deliverables and collect paymentProviding administrative support as needed to include attending and taking notes at meetings, preparing reports, maintaining executive calendarsAnswering incoming calls and making outgoing calls to clientsResolving client concerns in a friendly, professional mannerProcess outgoing mail and maintain postage for the officeMaintain internal mail and call logsScan and organize client documentsIdentify and implement procedural and policy changes to improve operational efficiency of the officeProvide support on ad-hoc requests and related special projects, as required, and keep the management team properly informedExperience / Qualifications :
Previous experience in administrative and customer services rolesAbility to engage and build relationships with clientsSelf-motivated with the desire to go the extra mileExhibit professional image in busy office environmentStrong written, verbal and interpersonal communication skillsAbility to maintain security, integrity and confidentiality of highly sensitive informationProficient in the use of Microsoft Office software suite and willingness to learn industry-specific CRM softwareNotary Public a plusBenefits Available :
Medical, dental & vision insurance401(k) retirement plan with company matchPaid time offFlexible work schedule