Rail Shop Coordinator

Railcar Shop Coordinator

RSI Logistics, recently acquired by Trinity Industries Inc., is looking for a Railcar Shop Coordinator. The Shop Coordinator's primary objective is to manage and enhance the coordination and monitoring of railcar shipments to / from and between origin and shops and maximize timely and successful shipments of railcars for maintenance, qualifications, and / or cleaning. This role will mitigate service disruptions and optimize shipments to minimize out of service time of the railcar.

Key Responsibilities :

• Ensure railcars moving to / from shops have proper billing instructions applied
• Troubleshoot billing issues in a timely manner
• Maximize timely and successful shipments of railcars for maintenance, qualifications, and / or cleaning
• Mitigate service disruptions and optimizes shipments to ensure minimal out of service time for the railcars
• Knowledge of bill of lading requirements, basic terminology, rail routing options is critical to perform this task
• Monitor railcar movement, identify railcars moving out of route or not in a timely manner and intervene in a timely manner
• Open escalation logs with the railroads where necessary, track all communication and track issues to close
• Communication escalations internally
• Collaborate with client and car owners to ensure shopping instructions are accurate and complete
• Create bills of lading and / or diversion request to move the railcar(s) from client facility to home shops
• Work closely with maintenance coordinators to align on maintenance priorities and escalated issues

Qualifications :