Operations Administrator-St Louis, MO

Youre more valuable than ever And thats just how well make you feel.

Summary

At Mercy-GoHealth Urgent Care we place the needs of our patients first by providing an effortless patient experience a welcoming culture of care and seamless integration with market-leading health systems and our communities.

This role is responsible for coordinating planning organizing and executing our daily operational needs. This means partnering with the Leadership team to support the following operational functions : provider and staff onboarding; provider and staff scheduling; payroll processing; financial management; assisting with patient service recovery; and driving other key operational tasks and projects. We are seeking a team member who thrives in a growth culture and will help support and enhance our day-to-day operations to ensure that we can meet or exceed our key performance indicators (KPIs).

The Operations Administrator will be responsible for supporting center operations for all staff and providers and is expected to perform and provide periodic coverage for all Operations functions outlined below including others that may not appear here. The specific working hours and schedule for this role will be set out in an offer letter prior to hire (e.g. Mon-Fri 6am-2pm or 12-8pm).

Essential Duties and Responsibilities

• Scheduling & Payroll

Manages and optimizes schedules based on center coverage needs and team member preferences.

Assists Health System partners and Onboarding Specialists with compliance programming such as tracking licensing requirements and supporting credentialing programs as needed.

Supports provider administrative needs such as expense reporting ordering supplies (e.g. scrubs prescription pads nametags) processing time off requests etc.

Seeks feedback from recruiters health system credentialing / privileging representatives Team Members and other key stakeholders on processes. Reviews and acts upon feedback.

Provides marketing and logistical support for special events and outreach projects (open houses physician events public lectures etc.).

Qualifications

Required :

Preferred :

Knowledge Skills and Abilities

Physical :

General

Motion

Lifting / Carrying

Pushing / Pulling

Other :

Note : This job description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.

Equal Employment Opportunity Statement

The Company and its affiliates joint venture partners and entities under common management are Equal Opportunity Employers. They do not discriminate based on race color religion national origin age sex disability veteran status sexual orientation gender identity or any other protected status under federal state or local law.

ADA Accommodation Statement

Reasonable accommodations are available for qualified individuals with disabilities upon request. This role defines success by achieving essential function outcomes not by the method of completion.

Compliance Statement

This job will be performed consistent with ADA FMLA FLSA and other applicable federal state and local laws regulating employment.

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All qualified persons are granted an equal opportunity for employment without regard to race color religion sex sexual orientation and gender identity or expression age national origin citizenship status disability genetic information medical condition family care leave status pregnancy or pregnancy-related condition otherwise qualified disabled or veteran status. The company will comply with all fair employment laws in each of the jurisdictions where we conduct business.

For applicants in California please review our California Consumer Privacy Statement here. Experience :

Unclear Seniority

Key Skills

Six Sigma,Lean,Management Experience,Process Improvement,Microsoft Outlook,Analysis Skills,Warehouse Management System,Operations Management,Kaizen,Leadership Experience,Supervising Experience,Retail Management

Employment Type : Full-Time

Experience : years

Vacancy : 1