Billing Representative

Ambulance Billing Specialist - Claims Follow-Up, Appeals, Denials & Coding

Location : Terre Haute, IN

Department : Billing & Revenue Cycle

Position Type : Full-Time

Reports To : Billing Manager

About Us

We are a fast-growing, multi-state ambulance service providing emergency and non-emergency medical transportation across Indiana, Kentucky, and Ohio. As we expand our billing department, we are adding multiple roles focused on high-quality reimbursement, compliance, and exceptional revenue-cycle performance.

Position Overview

We are seeking detail-oriented Ambulance Billing Specialists to join our Billing & Revenue Cycle team. These positions will focus on claims follow-up, appeals, denials management, and medical coding for both emergency and non-emergency ambulance claims. The ideal candidate is organized, analytical, and comfortable navigating complex payer requirements across Medicare, Medicaid, commercial insurance, and Medicaid managed care organizations.

Key Responsibilities

Claims Follow-Up

• Monitor unpaid, underpaid, or pending claims across all payers
• Contact insurance carriers to determine claim status and resolve outstanding issues
• Document all follow-up activity in the billing system
• Identify trends in payer delays or processing errors

Appeals & Denials

Coding & QA

General Billing Responsibilities

Qualifications

Strong attention to detail and problem-solving skills

1+ year of medical billing, ambulance billing, or healthcare revenue cycle experience

Work Environment & Benefits