Sales Lead Coordinator

Never job search again!  Rodenhiser has been successfully serving homeowners of the MetroWest area with professional home service technicians since 1928.  Maintaining the highest standards of service for our thousands of customers requires a dedicated and professional support staff.  Join Rodenhiser, be a professional, and learn to excel.   At Rodenhiser :

• You are prepared.  Our training and coaching will get you off and running from the very first day.  You are informed.  Managers and staff are always approachable, open and available.  You are pushed.   Rodenhiser builds leaders who are focused on constant improvement and growth.  Your role will never become stagnant.  You have balance.  Rodenhiser offers flexible hours to best accommodate the needs of you and your family.  You are appreciated.  Not just by your Rodenhiser team, but by so many satisfied customers you help every day.  You advance.  Rodenhiser provides you a clear, concrete path to advancement so you can reach new heights.  You have fun.  From frequent BBQ’s and holiday parties to softball games and 5Ks to community service events, the Rodenhiser family does it all!  At Rodenhiser, we already have all of these benefits.  Don’t you want them too?  The Big Task   Responsible for managing the schedule of Rodenhiser’s Sales Team, contacting new leads and communicating relevant information.     Key Sub Tasks  Coordinate Sales Team by managing schedules and communicating updates.
• Evaluate customer needs and ensure optimal distribution of leads to Sales Team based on a pre-determined ratio, skillset, territory, lead type, and milk-routing Collaborate with Marketing and other departments to maximize lead flow.
• Serve as the primary point of contact in the Sales Contact Center queue for inbound sales lead calls.
• Respond to customer requests via phone and email, ensuring prompt and professional communication.
• Monitor alerts across multiple platforms including Service Titan, Hatch and Contractor Commerce to manage lead opportunities throughout the day.
• Make outbound calls to generate leads and follow up on prospects.
• Maintain and update the client database with accurate and current information.

Sales Debrief :

Comprehensive Benefits Package :