Reporting to the Director of Security responsibilities and essential job functions include but are not limited to the following :
Responsibilities
- Consistently offer professional friendly and engaging service
- Ensure the overall safety and security of the hotel guests Colleagues and hotel premises
- Act as a member of the Emergency Response Team responding in cases of fire accident safety concerns and calls for medical assistance
- Ensure that any violations to law or hotel policy is investigated and reported
- Respond to all emergency situations and provide First Aid and C.P.R. as required
- Correct and report any fire hazards or health and safety hazards
- Report and investigate occurrences of accidents complaints criminal activity and crisis situations
- Conduct regular floor patrols cash counts and crowd control
- Conduct departmental key control audits and maintain key control records
- Maintain computer records of all actions in a Daily Activity Report
- Assist guests regarding hotel facilities in an informative and helpful way
- Follow department policies procedures and service standards
- Follow all safety policies
- Other duties as assigned
What is in it for you :
Paid time offMedical Dental and Vision Insurance 401KComplimentary shift mealEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our Academies and Educational Assistance for further developmentOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities like Sustainability CommitteeQualifications :
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions :
Computer literate in Microsoft Window applications requiredUniversity / College degree in a related discipline preferredAmbiance and Tracktik knowledge preferredMust possess a professional presentationStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs remaining calm and courteous at all timesPhysical Demands
This position requires :
Frequent standing and walking throughout shiftOccasional lifting and carrying up to 50 lbs. or moreOccasional kneeling pushing pulling liftingOccasional ascending or descending ladders stairs and rampsAbility to work rotating shifts and call back hours when requiredRequired Education and Experience
Previous experience in a Security role requiredCertification in CPR First Aid requiredMust possess or be able to possess within 3 months of hire date a Texas level II non-commissioned Security Officer certification as per the Texas Department of Public SafetyAdditional Information :
Your team and working environment :
A team of Heartists that are committed to working together supporting each other and providing the best guest experience Feel Valued Feel Sparked We Are One
Our commitment to Diversity & Inclusion :
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We commit to a future where diverse identities are celebrated and equitable and inclusive practices are woven into the fabric of everything we do as an organization.
Fairmont Austin is proud to be an Equal Opportunity Employer. EOE / M / F / D / V
Remote Work : No
Employment Type : Full-time
Key Skills
CCTV,Customer Service,Communication skills,Computer Skills,ICD Coding,Military Experience,Law Enforcement,NIST Standards,Security,DoD Experience,RMF,Writing Skills
Experience : years
Vacancy : 1