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ShopRite - Store Detective (Village WCC) Salary Range $20.00 - $25.00

ShopRite - Store Detective (Village WCC) Salary Range $20.00 - $25.00

ShopRiteWestchester Community, US
30+ days ago
Job type
  • Full-time
Job description

Job Summary :

To deliver a great customer experience while providing a safe environment, and ensure the safety of all Company assets; to protect Company assets within assigned stores through detection of Customer, Vendor, and Associate theft through direct observations and CCTV surveillance.

Minimum Required Qualifications :

The minimum required qualifications for this position include, but are not limited to, the following :

  • Ability to proficiently read, write, speak, analyze, interpret, and understand the English language.
  • Ability to stand / walk for the duration of a scheduled shift.
  • Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 50 lbs.
  • Ability to tolerate dust and cleaning agents during routine housekeeping duties.
  • Ability to work in varying temperatures.
  • Ability to travel to various store locations, if applicable.
  • Ability to interact with Customers in a friendly and helpful way.
  • Ability to work cooperatively with others.
  • Ability to work all assigned work schedules and comply with all time and attendance policies.

Essential Job Functions :

Performance of the essential functions of this position require the Associate to possess the minimum qualifications listed above. These functions include, but are not limited to, the following :

  • Utilize Company Loss Prevention reporting and applications (i.e. Lane Hawk, Smart Store) to identify and minimize potential loss and shrink.
  • Detect and apprehend Customers, Associates, and Vendors for theft in a professional manner in accordance with Company policy, by specific directions of the Loss Prevention Specialist, and legal requirements in order to protect assets.
  • Represent the Company in criminal actions as result of apprehensions made.
  • Participate in special investigations when assigned.
  • Bring loss vulnerabilities existing in any assigned store, along with recommendations, to the attention of Store Management and Loss Prevention Specialist.
  • Be knowledgeable and understand all departmental procedures within the Company in order to be able to detect policy violations.
  • Coordinate own activities and functions to obtain maximum productivity and efficiency.
  • Observe security standards by staying alert and being aware of Customer actions and behavior; report to Store Management any abnormal behavior.
  • Regularly lift, pull, push and rotate merchandise that weights 25 lbs., and that occasionally weights up to 50 lbs.
  • Maintain the security of auxiliary doors and entrances.
  • Maintain good communications with Associates and Store Management throughout the Company.
  • Notify Store Management of personnel situations or policy violations having an adverse effect on store operating performance or of situations requiring disciplinary action.
  • Understand operation of cash register and follow all cash handling procedures.
  • Greet all customers and provide them with prompt, courteous service and assistance.
  • Be knowledgeable about location of items in store.
  • Understand and adhere to Company shrink guidelines as relates to store operations.
  • Maintain a clean, neat, organized and safe work / shopping environment.
  • Observe store rules and Company policies.
  • Dress and groom according to Company policy including uniform, name badge and hat or hair restraint requirements.
  • Observe shift operating hours at all times as scheduled or assigned by the store manager.
  • Perform all duties in accordance with Company rules, policies, safety requirements, and security standards and all Local, State and Federal health and civil code regulations.
  • Perform duties in accordance with the Company’s HAZCOM program and adhere to manufacture’s label instructions for the safe and proper use of all chemical products.
  • Perform all duties in accordance with safety policies and procedures.
  • Assist in training personnel when required.
  • Complete all applicable training programs.
  • Stand at work station for duration of scheduled shift, which may exceed 8 hours per day.
  • Perform all duties in accordance with all ShopRite Service Priorities (Safety, Friendliness, Presentation, and Efficiency).
  • Maintain punctual and regular attendance.
  • Work overtime as assigned.
  • Work cooperatively with others.
  • Must be 18 years or older to operate balers, hi-lo’s, power jacks, and slicing machines.
  • Perform other duties as assigned.
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    Store Detective • Westchester Community, US