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IT Support Specialist

IT Support Specialist

VirtualVocationsHonolulu, Hawaii, United States
3 days ago
Job type
  • Full-time
Job description

A company is looking for an IT Support Specialist to provide technical support to internal employees and external clients. Key Responsibilities Triage, prioritize, and resolve incoming IT support requests with a focus on customer satisfaction Provide primary IT support for standard endpoints (macOS & Windows) and manage SaaS environments Install, configure, and troubleshoot computer hardware and software, managing user accounts and access rights Required Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field 4+ years of experience in IT support or a related role Proficiency in Windows and Mac operating systems, and Microsoft 365 applications Relevant certifications in IT support or networking are advantageous Salesforce CRM experience is strongly desired

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It Support Specialist • Honolulu, Hawaii, United States