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Director of Compliance
Director of ComplianceThe Quest Organization • New York, New York, us
Director of Compliance

Director of Compliance

The Quest Organization • New York, New York, us
3 days ago
Job type
  • Full-time
Job description

Director of Compliance - Affordable Housing

The Director of Compliance will oversee compliance for 2,000+ regulated affordable units across New York City. This is a high-impact leadership role responsible for team performance, client satisfaction, and operational excellence within the affordable housing compliance function.

Responsibilities :

Lead, mentor, and develop a team of Project Managers responsible for lease renewals, re-rentals, rent registrations, and ongoing compliance filings.

Set quarterly OKRs and implement performance standards to ensure targets are achieved.

Build and maintain strong client relationships, manage onboarding, and deliver high-quality reporting.

Partner closely with internal IT, Processing, and On-Site Operations teams to streamline and automate processes.

Handle escalated matters involving applicants and city agencies.

Oversee weekly commission reporting, monthly billing, and provide regular progress updates to senior leadership.

Qualifications :

5+ years experience in NYC affordable housing compliance required.

Strong leadership experience, preferably with remote team management.

Strong organizational, communication, and problem-solving skills.

Knowledge of Rent Stabilization and HPD processes.

Proficiency in MS Office, and CRMs such as Salesforce.

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Director Of Compliance • New York, New York, us

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