Hybrid AR / Follow Up Representative

Medical Collections Specialist

We are seeking a detail-oriented Medical Collections Specialist with hands-on experience using NextGEN to join our billing team. This role is responsible for managing rejected, denied, and outstanding insurance claims, ensuring accuracy and compliance throughout the billing cycle. The ideal candidate will demonstrate strong problem-solving skills, effective communication, and a proactive approach to resolving claim issues.

Key Responsibilities :

• Perform accounts receivable collections and follow-ups to expedite insurance payments.
• Contact insurance companies via phone, mail, or clearinghouse to resolve account inquiries and update claim information.
• Communicate claim-related issues to the verification team and field staff for resolution.
• Collaborate with third-party payers to resolve processing issues and stay informed on plan requirement changes.
• Assist in refining billing policies and procedures for improved efficiency; provide updates to the Billing Supervisor.
• Prepare and contribute to monthly performance reports, focusing on key metrics such as DSO (Days Sales Outstanding).
• Process appeals by gathering documentation, resubmitting claims, and tracking resolution.
• Ensure all documentation and interactions comply with HIPAA and CMS guidelines.

Required Skills :

Qualifications :

Pay and Benefits :

The pay range for this position is $23.00 - $27.00 / hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following :

Workplace Type :

This is a hybrid position in Saint Louis, MO. Application Deadline This position is anticipated to close on Oct 24, 2025.

About TEKsystems : We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.