Insurance Customer Service Account Manager

Job Description

Job Description

Join us and grow your career to new heights. Michael Geffre-Farmers Insurance Agency in LAGUNA BEACH, California, is looking for a confident, experienced Insurance Customer Service Representative to join our agency as a Account Manager in our Customer Service Department . In this role you will lead our customer service team in providing exceptional customer service to our clients and addressing all of their queries. Your positive attitude, rapport-building, and desire to help may make you the perfect fit for this role. We pride ourselves on our top-notch customer service and are looking for someone who has the skills to deliver an amazing experience and lead others to do the same. If you are ready to make a change in your life and are looking to join a company that cares about both our customers and you, apply today!

Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Mon-Fri Schedule

Career Growth Opportunities

Hands on Training

Evenings Off

Pay Raise Opportunity

Team Meetings and Mentorship

Paid Sick Leave

Hand on Training

Bonus Opportunities

Weekends Off

Evenings Off

Paid Holidays

Holidays Off

Free Coffee

Office Birthday Lunches

Professional Fun Environment

Flexible Schedule

Monthly Team Appreciation Lunches

Responsibilities

Provide exceptional customer service and support.

Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.

Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.

Provides on-going support to insurance clients as needed.

Responds to all inquiries, cancellation requests, and sales requests within a specified timeframe.

Requirements

An Active California Property & Casualty insurance license Is Required

Minimum 1+ years of Insurance Agency Experience

Possess a genuine willingness to learn, be intuitive and resourceful and be coachable.

Be a great self-starter with a sense of urgency.

Excellent Communication / interpersonal skills.

Works well with other employees and is a team player with a positive attitude.

Display leadership competencies, including ability to delegate, engage, and inspire others.