Appointment Setter – Call Center

Now Hiring : Appointment Setter – Call Center (In-Office | Phoenix, AZ)

Location : In-office position at 19th Ave & Camelback, Phoenix, AZ

Schedule : Monday – Friday | 8 : 00 AM – 4 : 30 PM

Are you a confident communicator with a positive attitude and a drive to succeed? Join our thriving and development-focused call center team at a fast-paced merchant services company dedicated to helping small and mid-sized businesses grow.

We’re looking for a team-oriented and reliable appointment setter to engage with business owners, share information about our services, and schedule appointments for our sales representatives.

Why You’ll Love Working With Us

Two PTO policies that accrue simultaneously — providing flexibility and work-life balance

Company-hosted events and team-building activities throughout the year

Annual performance reviews with opportunities for merit-based raises

A strong focus on growth, development, and internal promotions

Weekly call calibration sessions and ongoing coaching to help you succeed

A tight-knit team with strong retention — every member of our call center has been with us over a year

A supportive, energetic, and collaborative office culture — we value consistency, positivity, and mutual growth

What You’ll Do

Make outbound calls to potential business customers

Follow a proven script and use rebuttals to guide the conversation

Set phone appointments for our sales team

Maintain a professional and upbeat demeanor on all calls

Track activity and input brief notes in our CRM

• Collaborate with teammates and communicate throughout the day via Microsoft Teams

What We’re Looking For

Minimum 6 months of outbound call experience (appointment setting, collections, or sales)

Excellent listening, communication, and interpersonal skills

Strong written communication and attention to detail

Proficiency with basic computer programs (Google Chrome, Outlook, Microsoft Teams)

Consistent attendance and strong work ethic

Open to feedback and willing to learn

Must be able to work in our Phoenix office (this is not a remote role)

If you’re motivated, goal-driven, and ready to be part of a supportive team that values your growth — apply today and take the next step in your career!

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