Starting Hourly Rate / Salario por Hora Inicial : $16.75 USD per hour
ALL ABOUT TARGET
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.
Learn more about Target here.
ALL ABOUT SERVICE & ENGAGEMENT
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction
, loyalty enrollment
and
store cleanliness
Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption,
usage
and
ultimately guest
loyalty. Empowered to make shopping quick and easy for guests at the
checklanes
, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.
At Target
we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the
ski
ls and experience of
Communicating
and interact
ing
with guests to build
an
welcoming
guest experience
Blending
problem solving and decision making to positively
impact
the guest experience and resolve guest concerns
dapt
ing
to different guest interactions and situations
romoting and engaging around
various benefits
offerings
and services
As
Guest
Advocate,
no two days
are ever the same, but a typical day will
most likely include
the following responsibilities :
Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
Create a welcoming experience by
greeting guests as you are completing your daily tasks.
When guests need
assistance
, engage with guests in a welcoming way, to help solve their specific needs.
Make the guest aware of current promos.
store activities and events
Be knowledgeable about the tools, products, and services available in the
total
store, and specific to your area, to solve issues for the
guest
and improve their experience
Thank
guests
and let them know
we’re
happy they chose to shop at Target
Know and speak
to
the benefits of Target Loyalty programs with every guest and
assist
with application or sign-up as needed
can and bag all guest items efficiently,
accurately
and in compliance with food safety standards and company best practices
Work efficiently to minimize guest wait time while
maintaining
guest service and accuracy
Understand and show guests how to
use
the
features and offerings within the Target App
including
Wallet
Be familiar with
Order Pick-Up, Drive Up and
online
ordering
and know how to direct the guest to enroll, activate and use the
se features
Attempt every return and follow register prompts
partner
with immediate Leaders as needed to help solve for the guest
while following Target
s policies and procedures
Maintain a clean, clutter free work area
by
gathering
unpurchased
items, baskets, and hangers
for removal
Stock supplies during store open hours while being available for the guest
Demonstrate a culture of ethical conduct,
safety
and compliance
Work in a safe manner
at all times
comply with
all safety policies
best practices
, and training; report hazards and correct where possible.
Support guest services such as order pick up (OPU), Drive-up (DU) Orders,
DU
Returns and
maintain
a compliance culture while executing those duties, such as compliance with federal, state, and local
adult beverage
laws.
All other duties based on business needs
WHAT WE ARE LOOKING FOR
This m
ay
be the right job for you if :
You enjoy interacting and helping others - including guests that
shop
our store and fellow team members you work with
You thrive in a fast-moving, highly
active
and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success.
You are open to working a flexible work schedule with varying hours,
days
or shifts (including nights, weekends,
holidays
and other peak shopping times).
The good news is that we have some amazing training that will help teach you ever
thing you need to know to be a
Guest
Advocate.
But
there are a few
skills
you
should have from the get-go :
Communicating effectively, including using positive language and attentive to guests needs
Welcoming and helpful attitude toward guests and other team members
Attention to detail
while prioritizing
tasks
Willing to educate guests and
engage around
products and services
Ability to communicate on multiple frequency devices and
operate
handheld scanners, and other technology equipment as directed.
Work both independently and with a team
Capability to
remain
focused and composed in a fast-paced environment and
accomplish
multiple tasks within established
timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect :
Accurately handle
checkout operations
, transactions
and
support cash office operations as needed
Scan,
handle
and move merchandise efficiently and safely, including
frequently
lifting or moving
product up to 10 pound
and occasionally lifting or moving merchandise up to 4
pounds
without
additional
assistance from others.
Flexible
work schedule (e.g., nights,
weekends
and holidays); reliable and prompt attendance necessary.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Find competitive benefits from financial and education to well-being and beyond at
https : / / corporate.target.com / careers / benefits
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role : https : / / tgt.biz / BenefitsForYou_A
Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios : https : / / tgt.biz / BenefitsForYou_A
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
Applications for this role are accepted on an ongoing basis and there is no application deadline. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.
Merchandiser • King of Prussia, Pennsylvania, United States