Computer Support Specialist

Job Description

Job Duties :

1) Performing installation, administration, testing, and maintenance of hardware and software; deploying, configuring, hardware and software.

2) Participating in meetings and working with users, vendors, consultants, and IT staff to discuss IT solution options and to assist in recommending appropriate system platforms for meeting program requirements.

3) Preparing, and assisting with documentation preparation for procedural manuals and online help instructions for users, and technical documentation manuals for IT staff.

Experience & Knowledge :

3 to 5 years' experience

• IT customer support;
• Computer installation, diagnosis and repair;
• Network & standalone printer installation, diagnosis & repair;
• Basic troubleshooting scanners and other peripheral devices;
• Microsoft Office Suite troubleshoot / desktop support;
• Windows 7 troubleshoot / desktop support
• Windows 10 desktop support
• Lotus Notes (configuration, setup)
• Adobe Pro troubleshoot / desktop support

Duration of assignment is 1 year, with the possibility of extension, if needed.

One State Street, IT - 2nd Fl., New York, NY 10004