PD Community Engagement Manager
The PD Community Engagement Manager is a full-time, FLSA exempt position under the general supervision of the Chief of Police. This position serves in the Executive Office of the Chief of Police for the Pueblo Police Department. The PD Community Engagement Manager is responsible for the information flow between the City of Pueblo and all internal and external stakeholders. The PD Community Engagement Manager provides leadership to assigned staff a team comprised of a full-time Social Media Specialist and a Temp Social Media Content Creator to maximize engagement and ensure quality and quantity of work focuses on successful outcomes. The PD Community Engagement Manager coordinates departmental public affairs and media relations functions to increase brand awareness, promote transparency and foster understanding of public safety issues within the community. The role also leads internal communications efforts to ensure the vision and goals of the Chief of Police are effectively communicated throughout the department. This job description is an overview and is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all the functions and tasks required of the position.
Duties & Responsibilities :
- Develops operational plans involving recruiting and marketing campaigns and media and communications tactics
- Develops strategy, goals, objectives, and performance measurements for internal and external communications, marketing, media, and public relations functions in the Department in coordination with City of Pueblo Director of Public Affairs
- Selects, trains, develops, and evaluates staff
- Manages the work of professional staff members engaged in the design, preparation, and production of public information materials
- Directs and supports the day-to-day media activities handled by the Public Information Office staff
- Handles high-profile, complex, and controversial media matters
- Builds and maintains relationships with the media including reporters, editors, and digital media sources through regular outreach
- Coordinates and writes briefing documents for media interviews
- Prepares and presents reports, presentations, and project findings to senior management, City departments, policy committees, City Council, and others
- Establishes and oversees news monitoring processes and share relevant news with Department, City leaders, and other key staff
- Drafts and edits high-quality content including but not limited to press releases, media advisories, guest columns, op-eds, articles, statements, and quotes for Department officials
- Identifies story opportunities for Department subject matter experts to be in the media
- Produces talking points and summaries of issues for police leadership, especially on high-profile, controversial, and complex matters
- Works closely with the Director of Public Affairs on joint projects and strategies
- Oversees development and management of applicable portion of Department budget
- Performs other duties as assigned
Important Functions :
May be assigned to perform the duties of similar job classifications of an equal or lower pay gradePhysical Requirements :
Light physical work lifting no more than 45 pounds at a time with or without assistance with frequent lifting or carrying of objects weighing up to 10 poundsOccasional walking and standingEye / hand / foot coordination : performing work through using two or more body parts or other devicesHandling : Seizing, holding, grasping, through use of hands, fingers, or other meansHearing : Perceiving and comprehending the nature and direction of soundsReaching : Extending the hands and arms or other device in any directionRepetitive Motions : Making frequent or continuous movementsSitting : Remaining in a stationary positionTalking : Communicating ideas or exchanging informationWorks both indoors and outdoors in all weather conditions with exposure to dust and noiseMay also work in an office setting with overhead lighting and long periods of screen timeWill respond to on-call critical incidents as well as take on-call media response approximately 25% of the timeKnowledge, Skills & Abilities :
Knowledge of journalism, marketing, public and media relations strategies, principles, and techniquesKnowledge of government and working in a government / political environmentKnowledge of management principlesKnowledge of AP styleKnowledge of multimedia productions encompassing the areas of radio, TV, cable casting technology, audiovisual communications, video and filmmaking, lighting and sound systems, and computer applications related to presentations and video and audio editingStrong interpersonal, analytical, written, and verbal communication skills, and creative problem-solving techniquesKnowledge of computers including word processing applicationsKnowledge of social media platforms and websitesKnowledge of virtual meeting applications and ability to host virtual meetings as needed through Zoom or TeamsAbility to self-motivate, have a superior work ethic, is technically savvy, and can work remotely as neededAbility to establish and maintain effective working relationships with employees, executive staff, citizens, and elected officialsAbility to handle sensitive situations with tact and diplomacyAbility to communicate effectively both orally and in writing and synthesize complex information into a more useful format for decision-makers including AP style and editing and grammar excellenceAbility to direct and effectively supervise a diverse workforceAbility to understand the objectives of both internal groups and external organizations to develop collaboration and support for goals, programs, and projects of the city and police departmentAbility to capture the voice of the organization and its officials consistently and convincinglyAbility to prepare and provide professional presentationsAbility to demonstrate excellent problem-solving abilitiesAbility to be highly organized and dependable, able to multi-task in a fast paced, rapidly evolving, and high-pressure environment, work quickly, and effectively manage numerous deadlinesAbility to perform all duties in a safe manner and in accordance with organizational values, policies, and proceduresMinimum Qualifications :
Education : Bachelor's degree in journalism, marketing, public relations, communications, or EnglishExperience : At least 2 years of progressively responsible professional experience in communications, public or media relations fieldsAt least 1 year of experience in crisis communications, emergency management, or political environment1 year of supervisory experienceA valid driver's license at the time of application, and a valid Colorado driver's license within 30 days of employmentPreferred Qualifications :
Bilingual in Spanish for both oral and written communicationTattoos and other markings, as described below, will be cause for disqualification :
Any tattoos, or other markings on the head, scalp, face, ears, neck (above the collarbone), or hands (wrist to fingertips)Permanent cosmetic make-up on the face or permanent commitment band(s) on the finger(s) are exempt from this policyCurrent Police Department employees hired prior to July 1, 2025, will be exempt from this disqualificationIllegal drug usage, as described below, at the time of application may be cause for disqualification :
Any use of marijuana within 1 year prior to the date of applicationAny usage of any illegal drugs other than marijuana (i.e. heroin, cocaine, LSD, amphetamines, steroids, or other illegal drug as defined in schedules I through V of Section 202 of the Controlled Substances Act) within two (2) years prior to the date of applicationSpecial Requirements :
Comprehensive background investigationPolygraphPsychological examinationDrug screeningPhysical examinationSpecial Conditions of Employment :
This position requires that the individual be able to work on-call and work flexible hours. The position will respond to on-call critical incidents as well as take on-call media response approximately 25% of the time. Most duties are performed indoors