Talent.com
Banking Center Manager
Banking Center ManagerOld National Bank • Holland, MI, United States
Banking Center Manager

Banking Center Manager

Old National Bank • Holland, MI, United States
30+ days ago
Job type
  • Full-time
Job description

Banking Center Manager

Job Locations

US-MI-Holland

Category / Function

Retail Banking Center

Position Type

Regular Full-Time

Requisition ID

2025-18528

Workplace Type

On Site

Overview

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.

We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Responsibilities

The Banking Center Manager is responsible for the administration and efficient operation of the banking center including branch profit and loss; successful execution of the sales process; client satisfaction and retention; implementation and compliance with all operational standards, legal and regulatory requirements; hiring, training, development and evaluation of staff; meeting individual sales goals; utilization of sales strategies and business calling expertise to develop new and expand existing customer relationships : The Banking Center Manager has individual responsibilities for direct client sales and service including account opening, loan applications, service inquiries and transaction processing as needed. They have individual sales goals as well as the responsibility for maximizing the sales and profitability of the entire banking center.

Salary Range

The salary range for this position is $60,000 - $121,300 per year. Final compensation will be determined by location, skills, experience, qualifications and the career level at which the position is filled.

Banking Center Profitability and Oversight

Assist the Community Banking Executive and Community Banking Market Manager in establishing, monitoring, and evaluating banking center and individual sales and service goals.

  • Conduct regular meetings with banking center team to build product knowledge, review goals and expectations, recognize areas of success and opportunities for development; share corporate marketing campaign and supporting materials, and proactively introduce all servicing channels to consumer and business clients.
  • Participate and encourage attendance in local community events and activities to activate partnerships within the area, through volunteerism of team members and corporate financial support.

Client Centric Sales Approach

  • Build banking center team focused on a consultative sales approach, uncovering needs of clients, and providing education and advice regarding the products and services available to meet the clients' needs. This includes hiring, training, mentoring, and developing team members to create a proficient team with loan and deposit knowledge.
  • Leads team in educating clients of all consumer and small business loan and deposit products and services; promotes line of business resources through joint calling efforts including mortgage, investments, wealth management, private banking, commercial, treasury management and merchant processing; as well as the wide range of banking channels available to clients, including emerging technology and digital solutions to enhance the client experience
  • Proactively coaches to ensure adherence to all regulatory requirements and guidelines, ethical standards and encourages sharing of best practices and effective sales techniques and tools
  • Operational Excellence

  • Staff to company benchmarks, ensuring all service standards are met or exceeded; respond to client inquiries in alignment with company policies, procedures, and standards; plan and assign banking center staffing to ensure optimal client service.
  • Partners with the Market Service Leader to ensure appropriate oversight of banking center operations including compliance with bank policies, procedures and audit standards, compliance with legal and regulatory requirements, compliance with security practices / procedures and oversight of security equipment.
  • Key Competencies for Position

    Execution Leadership :

  • Communicates goals, tracks progress against key goals / metrics, effectively utilizing diverse talent and resources to achieve goals. Empowers team members and holds them accountable based on appropriate level of authority; manages progress effectively and takes appropriate measures to address performance issues. Seeks to identify what caused the issue, consults with lines of business and subject matter experts, as appropriate, to determine the best solution and acts within approved policies, procedures, and established guidelines.
  • Client Leadership :

  • Client Experience - Fosters a culture that enables others to deliver an exceptional client experience, anticipates, escalates and / or takes action when work processes, procedures, or policy implementation issues may affect the client, always working to resolve issues and design solutions with a clear picture of the client in mind. Seeks information about the client / client's business to develop sound solutions to meet each client's needs, following through on client commitments despite time pressures or obstacles; follows up to ensure the client is satisfied.
  • Culture Leadership :

  • Is accessible, approachable, and helpful to others, builds relationships, establishes trust, credibility, and respect with others through a track record of delivering on commitments, inspires team members to demonstrate our culture and core values, coaching and developing team members to act honestly and ethically in all efforts.People Leadership :
  • Actively seeks to attract the best talent and to develop team members effectiveness in their current and future roles, encourages and values diversity. Gives, receives, and asks for feedback, creates a supportive, encouraging environment which empowers team members to stretch beyond what they thought they could do, while holding team members accountable for goals and deliverables.
  • Qualifications and Education Requirements

  • Education : Bachelor's Degree in business related field preferred or equivalent work experience
  • 4+ years banking experience with 2+ years consumer lending experience
  • 2+ years of supervisory experience, preferably in the banking or retail industry
  • Licenses / Certifications : must be eligible to register with the National Mortgage Licensing System and Registry (NMLS)
  • Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.

    As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.

    We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP to fill a specific position.

    Our culture is firmly rooted in our core values.

    We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.

    We are Old National Bank.

    Join our team!

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.

    If you're qualified for a position but need additional help with the application because of a disability, please email HRservices@oldnational.com (This email will respond to accommodation requests only.)

    Create a job alert for this search

    Banking Center Manager • Holland, MI, United States

    Related jobs
    Client Portfolio Manager - West MI

    Client Portfolio Manager - West MI

    Wintrust • Holland, MI, United States
    Full-time
    Wintrust Wealth Management serves the financial needs of private clients, including high net worth individuals, business owners, and institutions. Since our founding in 1931, we have been helping cl...Show more
    Last updated: 25 days ago • Promoted
    Restaurant General Manager

    Restaurant General Manager

    Border Foods LLC • Paw Paw, MI, US
    Part-time
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...Show more
    Last updated: 30+ days ago • Promoted
    Share Your Opinions. Earn Rewards.

    Share Your Opinions. Earn Rewards.

    Opinion Edge • Waverly Twp, MI, United States
    Full-time
    Join Opinion Edge today and get paid for your insights! Take short surveys on the topics that matter to you and earn rewards for every completed survey. Sign up now and start turning your voice into...Show more
    Last updated: 1 day ago • Promoted
    Shift Leader

    Shift Leader

    Panda Restaurant Group • Holland, MI, US
    Full-time
    Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda’s mission alive in our restaurants by supporting management in creating food with passion,...Show more
    Last updated: 30+ days ago
    IT Manager - Paw Paw Area

    IT Manager - Paw Paw Area

    The Pivot Group Network • Paw Paw, Michigan, United States
    Full-time
    Quick Apply
    Are you a dedicated professional with a passion for technology infrastructure and supporting business operations? The Pivot Group is committed to fostering meaningful relationships and supporting c...Show more
    Last updated: 17 hours ago • New!
    Shift Manager

    Shift Manager

    Wendy's • Hudsonville, MI, US
    Full-time
    The Shift Manager position is the first management level role in the restaurant.This position is responsible for the opening and closing duties and assisting in the execution of daily operations.Re...Show more
    Last updated: 30+ days ago
    Center Store Associate

    Center Store Associate

    Spartan Nash • Zeeland, MI, US
    Full-time
    At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation.We do this for our supply chain customers and U. In fact, we see a day when each will say,.Our Sparta...Show more
    Last updated: 10 days ago • Promoted
    Shift Lead

    Shift Lead

    Walgreens • Holland, MI, US
    Full-time
    Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day...Show more
    Last updated: 30+ days ago • Promoted
    Opening Manager

    Opening Manager

    Burger King • Holland, MI, US
    Full-time
    You are applying for Bk Opening Manager.Show more
    Last updated: 30+ days ago • Promoted
    Account Manager I

    Account Manager I

    Yanfeng Automotive • Holland, MI, United States
    Full-time
    The Account Manager I is responsible for customer commercialand relationship management activities.Essential functions of the job : . Support customer commercial and relationship management activities...Show more
    Last updated: 10 days ago • Promoted
    Abercrombie & Fitch - Assistant Manager, Woodland Mall

    Abercrombie & Fitch - Assistant Manager, Woodland Mall

    Abercrombie & Fitch • Allendale, MI, US
    Full-time
    Assistant Manager, Woodland Mall.The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer product...Show more
    Last updated: 30+ days ago • Promoted
    Shift Manager

    Shift Manager

    Taco Bell • Zeeland, MI, US
    Full-time
    What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a peop...Show more
    Last updated: 30+ days ago
    Sign up to Drive with Uber

    Sign up to Drive with Uber

    Uber • West Olive, MI, United States
    Full-time +1
    What is Uber? Driving with Uber is an alternative to a part-time or full-time job and can get you earning cash on the road quickly. Driving with Uber allows you to earn quick cash while maintaining ...Show more
    Last updated: 20 days ago • Promoted
    Regional Banker / Teller

    Regional Banker / Teller

    PNC Financial Services Group • Holland, MI, United States
    Full-time +1
    At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.We are all united in delivering the best experience for our customers.We work together each day ...Show more
    Last updated: 5 days ago • Promoted
    Portfolio Management Team Lead-Commercial Lending

    Portfolio Management Team Lead-Commercial Lending

    Gpac • Holland, Michigan, United States
    Full-time
    Quick Apply
    Portfolio Manager Team Lead – Commercial Banking.Holland, MI (onsite; workspace available in Grand Rapids).Full-time | In-market candidates only. K–$165K+ (up to $175K for top talent) + ...Show more
    Last updated: 20 days ago
    Shift Manager

    Shift Manager

    Holland Pizza Ranch • Hudsonville, MI, US
    Full-time
    Quick Apply
    Pizza Ranch is in the category of a fast-casual restaurant.Our unique concepts specialize in pizza, chicken, salad and dessert buffet, as well as delivery and take out. Our franchise has grown stead...Show more
    Last updated: 30+ days ago
    IT Professional

    IT Professional

    U.S. Navy • Bangor, MI, United States
    Full-time
    ABOUT Effective, secure communication in the cyber domain is essential to the everyday operations of military intelligence in America’s Navy. Information Professionals who oversee the seamless opera...Show more
    Last updated: 22 days ago • Promoted
    Side Hustle Specialist (Evenings & Weekends)

    Side Hustle Specialist (Evenings & Weekends)

    Finance Buzz • Lawton, Michigan, US
    Full-time +1
    We’re seeking dependable individuals who want to build a side income alongside their full-time work.This role offers flexible tasks you can perform outside your regular job hours.You’ll be given st...Show more
    Last updated: 30+ days ago • Promoted