Mortgage Specialist

The Freedom Federal Credit Union Difference

Freedom Federal Credit Union believes that a great member experience begins with a great team member experience. We value our team members not just for their talent, but also for the difference they make to our members and the communities we serve. We strive to help our team members live up to their fullest potential, and, with that in mind, provide each of them with a healthy, safe, and positive, yet challenging, work environment. A positive work-life balance, personal growth, purposeful work, and recognition of accomplishments are an essential part of what we offer. We're looking for people to join our team, who share our vision and passion to make a positive financial impact on our members' lives. If you're ready to take the next step, join Freedom to truly make a difference.

This position is eligible for a $500 sign-on bonus.

Summary :

The Freedom Federal Credit Union Mortgage Specialist serves as a key resource for members seeking home financing solutions. This position guides members through the mortgage process from initial inquiry to loan closing, ensuring all interactions meet Freedom Federal Credit Union's standards for accuracy, compliance, and member service excellence. The Specialist provides expert advice on mortgage products, collaborates with internal and external partners, and ensures adherence to all regulatory and organizational requirements.

The Mortgage Specialist complies with all federal, state, and credit union policies and procedures, including (but not limited to) the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC), and maintains confidentiality of member and organizational information at all times.

Essential Duties & Responsibilities :

• Mortgage Origination and Processing

Interview mortgage applicants to assess financial needs, creditworthiness, and eligibility.

Process loan payoffs and prepare satisfaction documents.

Promote Freedom Federal Credit Union's mortgage products and services through proactive outreach and relationship-building.

Ensure adherence to federal and state mortgage regulations, including TRID, RESPA, HMDA, and Regulation Z.

Knowledge, Skills, and Experience

Required Experience

Interpersonal Skills

A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations, and explanations with members, direct and indirect reports, and outside vendors of a sensitive and / or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating, and / or advising others on matters of significance.

COMPANY INFORMATION :

Freedom Federal Credit Union is a community-chartered federal credit union offering consumer financial services to those who live, work, volunteer, worship, attend school, or have family in Harford, Baltimore, & Carroll Counties as well as Baltimore City. Additionally, Freedom offers a full line of banking services for all businesses, associations, and other organizations that are based in those same locations. To learn more, visit freedomfcu.org.

Freedom Federal Credit Union offers competitive compensation, and our benefit offerings include :

Freedom Federal Credit Union conducts credit, bond, and background checks. All new hires must present evidence of authorization to work in the US. Freedom Federal Credit Union participates in the E-Verify program. Freedom Federal Credit Union is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected Military / Veteran status and will not be discriminated against based on disability.

If you are a disabled applicant and cannot apply online, please contact Freedom directly at HumanResources@freedomfcu.org for assistance.