Talent.com
Multi Unit Manager Offer Merit-Based Bonus Programs (Hiring Immediately)
Multi Unit Manager Offer Merit-Based Bonus Programs (Hiring Immediately)Dunkin • Sun Prairie, WI, US
No longer accepting applications
Multi Unit Manager Offer Merit-Based Bonus Programs (Hiring Immediately)

Multi Unit Manager Offer Merit-Based Bonus Programs (Hiring Immediately)

Dunkin • Sun Prairie, WI, US
27 days ago
Job type
  • Full-time
Job description

If youre ready to take your career to the next level with a company that is rapidly growing, then we have the opportunity that you've been looking for.

A Multi-Unit Manager (MUM) is generally responsible for leading the overall operations for 2-4 restaurants. Multi-Unit Managers must have a high level of personal integrity and are able to drive results through continuous employee coaching, training, and sales and profit growth. They are also responsible for providing strong, positive leadership to his / her team to deliver Friendly guest experiences, serve the Freshest products, run the Cleanest restaurants, and provide the Fastest service. They are responsible for working with Restaurant Managers to oversee all aspects of the daily operations of the restaurant.

A Multi-Unit Manager is generally responsible for leading the overall operations of multiple Dunkin locations including recruiting, hiring, onboarding, training, management development, managing budgets and ensuring Managers and Crew are delivering great guest service and executing applicable Brand standards and procedures in the restaurants.

Multi-Unit Managers Responsibilities' include but are not limited to :

Team Environment

  • Responsible for general Human Resource functions such as, but not limited to recruiting, hiring, conducting performance reviews, developing performance improvement plans, and professional development
  • Ensure appropriate training tools are utilized

Operational Excellence

  • Create and maintain a people first culture in the restaurant
  • Monitor, follow up and report training progress
  • Ensure a safe, secure, and healthy work environment for safety, food safety, and sanitations guidelines; comply with all applicable laws
  • Ensure Brand standards, recipes and systems are executed
  • Lead team meetings to communicate relevant operations information, e.g.seasonal products
  • Profitability

  • Identify and support systems to control costs and maintain budgets
  • Provide coaching and feedback to Restaurant and Assistant Restaurant Managers regarding Brand standards, sales, marketing, and labor and food costs
  • Support sales goals by developing action plans for seasonal forecasting
  • Ensure tools and systems are in place to roll out new products, systems and processes
  • Skills / Qualifications

  • Associates degree in related field or equivalent in education and experience
  • Fluent in English
  • Microsoft Office proficiency
  • Facilitation and presentation skills
  • Written and verbal communication skills
  • Competencies / Guest Focus

  • Understands and exceeds guest expectations, needs and requirements
  • Develops and maintains guest relationships
  • Displays a sense of urgency with guests
  • Seeks ways to improve guest satisfaction; asks questions, commits to follow-through
  • Resolves guest concerns by following Brand recommended guest recovery process
  • Passion for Results

  • Sets and maintains high standards for self and others, acts as a role model
  • Consistently meets or exceeds goals
  • Contributes to the overall team performance; understands how his / her role relates to others
  • Sets, prioritizes and maintains focus on important activities
  • Seeks ideas and best practices from other individuals, teams, and networks and applies this knowledge to achieve results
  • Problem Solving and Decision Making

  • Identifies and resolves issues and problems
  • Uses information at hand to make decisions and solve problems; includes others when necessary
  • Identifies root cause of a problem and implements a solution to prevent from recurring
  • Empowers others to make decisions and resolve issues
  • Interpersonal Relationships & Influence

  • Develops and maintains relationships with team
  • Operates with integrity; demonstrates honesty, treats others with respect, keeps commitments
  • Encourages collaboration and teamwork
  • Leads others; negotiates and takes effective action
  • Building Effective Teams

  • Identifies and communicates team goals
  • Monitors progress, measures results and holds others accountable
  • Creates strong morale and engagement within the team
  • Accepts responsibilities for personal and team commitments
  • Recognizes and rewards employees strengths, accomplishments and development
  • Listens to others, seeks mutual understanding and welcomes sharing of information, ideas and resources
  • Conflict Management

  • Seeks to understand conflict through active listening
  • Recognizes conflicts as an opportunity to learn and improve
  • Resolves situations using facts involved, ensuring consistency with policies and procedures
  • Escalates issues as appropriate
  • Works collaboratively with employees to create individual development plans to strengthen employees knowledge and skills
  • Regularly discusses progress towards goals, reviews performance and adjusts development plans accordingly
  • Provides challenging assignments for the purpose of developing others
  • Uses coaching and feedback opportunities to improve performance
  • Identifies training needs and supports resources for development opportunities
  • Leading with Vision

  • Sets clear, meaningful, challenging and attainable group goals and expectations that are aligned with those of the organization
  • Drives a clear vision or sense of purpose and clearly communicates to the team
  • Links mission, vision, values, goals and strategies to everyday work
  • Strategic Thinking

  • Sees where current trends will lead, and how they may influence the organizations direction
  • Translates the vision for a program into clear strategies
  • Thinks in strategic terms and is able to make the connection across functional teams
  • Proven success in QSR management and Multi Unit experience is required. Drive-thru experience service experience is essential.

  • ? Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisees restaurant(s). The terms Company, Dunkin', we, our, or us refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employees terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
  • Create a job alert for this search

    Multi Unit Manager • Sun Prairie, WI, US

    Related jobs
    Manager

    Manager

    Subway - 30558-0 • Madison, WI, US
    Full-time +1
    As part of the Subway® Team, you as a Manager will focus on eight main things : .Providing an excellent guest experience . Ensuring that great food is prepared & served.Keeping our ...Show more
    Last updated: 24 days ago • Promoted
    Manager, FP&A

    Manager, FP&A

    Wisconsin Staffing • Madison, WI, US
    Full-time
    At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading h...Show more
    Last updated: 6 days ago • Promoted
    Senior Manager, Reinsurance Accounting

    Senior Manager, Reinsurance Accounting

    MGT Insurance Company • Madison, WI, United States
    Full-time
    Remote or hybrid (Bay Area, CA; Madison, WI; Denver, CO).MGT is the first AI-driven, neo-insurer focused on evolving commercial P&C insurance for the brokers and small business owners.By combining ...Show more
    Last updated: 12 days ago • Promoted
    Manager

    Manager

    Culver's • Cross Plains, WI, US
    Full-time
    Previous Culver's Management Experience Preferred.As a manager at Culver's you will be responsible for ensuring the happiness of both our guests and our team members and keeping things running smoo...Show more
    Last updated: 30+ days ago • Promoted
    Supervisor Cardiovascular Sonography - Non-Invasive

    Supervisor Cardiovascular Sonography - Non-Invasive

    UW Health • Madison, WI, United States
    Full-time +1
    Monday - Friday with variable start times.Weekend coverage (in Cardiac and / or Vascular) occasionally to support the team. Supports coverage at 6 locations within the Madison, WI area.Hours may vary ...Show more
    Last updated: 19 hours ago • Promoted • New!
    Manager Trainee

    Manager Trainee

    Menards • Madison, WI, US
    Full-time
    Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!.Medical Insurance and Dental Plans.Start Building your Career with Menards Today!. Are you looking to start an exciting and...Show more
    Last updated: 6 days ago • Promoted
    Management Intern

    Management Intern

    Menards • Madison, WI, US
    Part-time
    Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!.Start building an exciting and rewarding career in retail with a growing company as a Management Intern with Menards! Imme...Show more
    Last updated: 6 days ago • Promoted
    Senior Manager, Metrology and Process Equipment

    Senior Manager, Metrology and Process Equipment

    Arrowhead Pharmaceuticals • Verona, WI, US
    Full-time
    Arrowhead Pharmaceuticals, Inc.Nasdaq : ARWR) is a clinical stage biopharmaceutical company that develops medicines that treat intractable diseases by silencing the genes that cause them.Using a bro...Show more
    Last updated: 17 days ago • Promoted
    Shift Manager – Flexible Schedule

    Shift Manager – Flexible Schedule

    Dunkin / Baskin - Lake Delton • Baraboo, WI, US
    Full-time +1
    Dunkin / Baskin - Lake Delton is currently looking for a full time or part time Shift Manager to join our team in Baraboo, WI. Shift Managers keep day to day operations running smoothly by leading the...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Manager, Frozen

    Manager, Frozen

    SpartanNash • Madison, WI, US
    Full-time
    SpartanNash Retail Store Manager.At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.In fact, we see a d...Show more
    Last updated: 30+ days ago • Promoted
    Team Leader

    Team Leader

    H&R Block • Wisconsin Dells, WI, US
    Full-time
    At H&R Block, we believe in the power of people helping people.Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere.We also believe ...Show more
    Last updated: 1 day ago • Promoted
    Public Accounting Document Management Internship

    Public Accounting Document Management Internship

    MBE CPAs • Baraboo, WI, US
    Full-time
    At MBE CPAs' family of companies, interns don't just get a glimpse of public accounting-they start building their career path from day one. This internship is designed for students early in ...Show more
    Last updated: 30+ days ago • Promoted
    Shift Manager – Entry Level

    Shift Manager – Entry Level

    Dunkin / Baskin - Lake Delton • Baraboo, WI, US
    Full-time +1
    Dunkin / Baskin - Lake Delton is currently looking for a full time or part time Shift Manager to join our team in Baraboo, WI. Shift Managers keep day to day operations running smoothly by leading the...Show more
    Last updated: less than 1 hour ago • Promoted • New!
    Core Team Member

    Core Team Member

    sweetgreen • Waunakee, WI, United States
    Full-time +1
    A Healthier Future Starts With You!.As a Sweetgreen Team Member, you'll be an ambassador for our mission : building healthier communities by connecting people to real food.Whether you're focused on ...Show more
    Last updated: 2 days ago • Promoted
    Manager, Private Equity Fund Services

    Manager, Private Equity Fund Services

    Baker Tilly Advisory Group, LP • USA, Wisconsin, Madison
    Full-time
    Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U. New York, London, San Francisco, Los Angele...Show more
    Last updated: 30+ days ago
    CAS Supervisor

    CAS Supervisor

    Workforce Solutions, LLC • Portage, WI, USA
    Full-time
    Quick Apply
    Workforce Solutions partners directly with leading small to mid-sized CPA firms across the United States to connect them with top talent in the public accounting industry.We are currently working w...Show more
    Last updated: 30+ days ago
    Manager

    Manager

    Subway • Madison, WI, US
    Full-time
    As part of the Subway team, you will focus on eight main things : .Providing an excellent guest experience.Ensuring that great food is prepared and served. Keeping our restaurants functional, clean, a...Show more
    Last updated: 24 days ago • Promoted
    Senior Complex Contract Manager

    Senior Complex Contract Manager

    Medica • Madison, WI, United States
    Full-time
    Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. We deliver personalized health care experiences an...Show more
    Last updated: 30+ days ago • Promoted