Reports To : Captain (Store Manager) / First Mate (Assistant Manager) / Second Mate (Management Trainee)
Overview :
Responsible for assisting the management team (Captain First Mates and Second Mates) in driving sales through exceptional customer service. Ensures the customer experience supports our brand promise (Every Day Should Feel This Good) and makes service a top priority.
Functions & Responsibilities :
Generate Sales
- Responsible for meeting their goals / measures
- Develops and maintains relationships with top customers
- Supports in-store event sourcing and execution
Customer Experience
Ensures the store reflects Shep & Ians vision of Every Day Should Feel This Good to our customers through Hosting the PartyLeads the store in email capture and educating new associates on best practicesEnsures the customer wish list is always current with customers being notified when product arrives.Crew Development
Assists with training new associatesHelps foster a welcoming fun encouraging and energetic crew and customer environmentHelps in recruiting and referring top talent for the stores teamsSupports store and team-building activities with the management teamOperations
Maintains efficient merchandise controlsMaintains loss prevention awareness at all timesHelps maintain a clean and tidy store environmentMerchandising
Helps to maintain merchandising as it pertains to company standards current compass (floorset) and brand initiativesContributes to weekly product feedbackRequirements :
Bilingual - Spanish speaking preferredStrong interpersonal communication and customer service skillsTeam focused confident and professionalCreative adaptable entrepreneurial and driven by integrityStrong verbal and written skillsAbility to perform effective selling techniques to achieve sale and repeat businessAbility to work a flexible schedule including holidays overnights weekendsA passion for making people happyExcited to help recruit train motivate and inspire as a large piece of your day-to-day responsibilitiesAccuracy and attention to detail.Ability to effectively receive and communicate feedbackPositive outlookExcited to get to know our product inside and out in order to offer style advice and help customersOutgoing friendly & personable with a positive attitudeCustomer Service-oriented experience preferred but not necessaryPassion for the vineyard vines brandAs an employee at a vineyard vines retail location all team members must have the ability to :
Stand and / or move around for extended periods of timeReach carry bend and climb ladders occasionallyLift up to 40 pounds unless an accommodation is requestedRequired Experience :
IC
Key Skills
Bidding,Apps,Benefits,Corporate Recruitment,Android Development
Employment Type : Part-Time
Experience : years
Vacancy : 1