Customer Support Tech I

Job Description

Job Description

Photronics Inc.

Established in 1969

Largest Global Photomask Supplier

Reputation of Service Excellence

Our People Make the Difference

Join our family and grow with us!

Position Title : Customer Support Tech

Location : The role is available in either Allen, Texas, or Brookfield, Connecticut.

Shift : Monday to Friday, 3 : 00 PM to 11 : 30 PM plus shift differential

Position Summary : Photronics Inc. is looking for a Customer Support Tech who takes pride in producing work done right the first time, and who has the desire to learn and strive for success in a fast-paced environment. If you are looking to join an engaging, rewarding, collaborative, and friendly working environment in a highly technical operating setting, we want to hear from you!

Key Responsibilities :

• Direct interface with both Internal / external customer base
• Experience in the Semiconductor Sector a plus
• Must be able to review, interpret, and discuss product orders with customers
• Verifies product(s) meet site manufacturing requirements and capabilities. Checks and examines completed jobs for exactness, and conformance to customer specifications

Qualifications :

Benefits :

Photronics is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability status, sexual orientation, gender identity and expression, pregnancy, protected veteran status, or any other classifications protected by law. This includes providing reasonable accommodation for team members’ disabilities or religious beliefs and practices.

Photronics is an E-Verify company.