Scheduling Specialist

A company is looking for a Scheduling Specialist. Key Responsibilities Ensure work orders are scheduled within service level agreements (SLAs) Coordinate service technicians for customer requests, including new equipment installations Provide world-class customer service through effective communication with internal and external customers Required Qualifications At least two years of previous scheduling or routing experience Customer-centric attitude with a focus on providing exceptional service Knowledge of Microsoft Office (Outlook, Excel, Word) Ability to multi-task and switch between different communication channels efficiently Extremely organized and able to work in a fast-paced environment