Bilingual Customer Service Specialist

Hablas español y inglés? If yes, we’re dialing YOU in for a high-energy

Bilingual Customer Service Specialist

role that blends charisma, hustle, and a dash of style. You’ll be the friendly face of Frontier - connecting customers to top-tier internet and phone services while earning commissions faster than you can say “Vamos!”

If you’ve got the ganas to succeed, the confianza to sell, and the buena onda to keep customers smiling, keep reading. This opportunity’s definitely worth considering!

Bilingual Customer Service Specialist Daily Objectives

Build rapport in person by answering questions, and guiding clients toward the best Frontier telecom solutions.

Recommend internet and phone packages tailored to customer needs. Your bilingual skills are your superpower - use them to connect and convert.

Navigate obje

ctions, highlight benefits, and finalize sales with flair. Every sí is a win.

Break down the tech talk into everyday language. Make it easy, make it exciting.

Track leads and follow up; your CRM game should be as strong as your charla.

Share tips, celebrate wins, and keep the vibe upbeat alongside your fellow Bilingual Customer Service Specialists. We’re all about collaboration.

Know what’s hot, what’s new, and what’s selling. Be the go-to source for telecom trends.

Represent Ascend with pride : be professional, be personable, and always bring your A-game.

What Bilingual Customer Service Specialists Bring to the Table

Bilingual fluency in English and Spanish is required.

Previous experience in customer service, sales, or marketing.

Strong co

mmunication skills - both verbal and written.

Ability to work independently and as part of a team.

Comfort with tech tools and CRM platforms (no te asustes because we’ll guide you).

Positive attitude, resilience, and a hunger to hit goals.

Availability to work flexible hours, including weekends if needed.