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National Account Manager, IO East
National Account Manager, IO Eastbostonscientific • Philadelphia, Pennsylvania, USA
National Account Manager, IO East

National Account Manager, IO East

bostonscientific • Philadelphia, Pennsylvania, USA
15 days ago
Job type
  • Full-time
Job description

Additional Location(s) : US-TN-Nashville; US-DC-Washington; US-GA-Atlanta; US-NC-Raleigh / Durham; US-OH-Cleveland; US-PA-Philadelphia; US-TN-Memphis

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit- High Performance

At Boston Scientific well give you the opportunity to harness all thats within you by working in teams of diverse and high-performing employees tackling some of the most important health industry challenges. With access to the latest tools information and training well help you in advancing your skills and career. Here youll be supported in progressing whatever your ambitions.

About the role :

The National Account Manager (NAM) is a multifaceted highly interactive role that contributes to and executes the Interventional Oncology National Sales Strategy in designated health care facilities where IO procedures are being performed. This role requires a highly collaborative leadership mindset to consistently deliver customer value while meeting IO organizational requirements. Individuals will exhibit strong management skills business acumen knowledge of customer base and the ability to uncover customers needs and provide solutions. This person will require a proven record of sales management excellence and the ability to develop key relationships with decision makers. The NAM will be responsible for driving sales revenue to exceed Division priorities define and develop new business opportunities that clearly reflect the companys vision and priorities as well as contribute to overall account team success. Additionally he / she should have experience and be comfortable in the Interventional Oncology setting as well as manage their position with integrity and in accordance with our Code of Conduct. The key attribute to this role will be the ability prioritize identify stakeholders (internal and external) and develop creative solutions to meet the economic business needs of both BSC and customer. They will establish and maintain relationships with key decision makers in various account segmentations such as large single and multi-center aggregators. The role will report directly to the National NAM Director and work closely with Area Vice Presidents in IO Corporate Accounts Directors as well as the local Regional Sales Manager (RM) and Reps to find solutions that will have a direct result on the execution on the Annual Operation Plan (AOP) and aligned PI divisional business objectives.

Your responsibilities will include :

Collaborative

  • Establish and maintain vertical relationships within designated health systems with key stakeholders making decisions.
  • Establish lateral and vertical relationships with designated internal stakeholders to help deliver solutions to health systems.
  • Create and implement a strategic road map of customer relationships and contracting / deal journey that over time protects and grows BSC IO business and allows for new product launches.
  • Design and implement sales strategies to grow Interventional Oncology revenue in key accounts.
  • Build relationships with influential clinical administrative and economic decision-makers within targeted groups specifically around the IO franchise.
  • Design and implement contracts / deals that maximize revenue and optimize expenses for both Boston Scientific IO and the customer.
  • Develop relationships with key administrative healthcare employees and service line managers to gain knowledge on unique facility business dynamics and tailor a solution that is profitable for both customer and BSC.
  • Identifies and develops working relationships with strategic sourcing stakeholders that are decision makers and can affect the outcome / success of any deal proposal.
  • Develop a map of influence pathway for the targeted healthcare facilities decision making structure.
  • Understand primary stakeholders motivations and needs including their revenue and expense targets.
  • Understand and articulate patient flow for key disease states including referral sources referral networks acute care and post-acute care to accurately shape total cost of care and outcome factors.
  • Understand Industry trends; including payer provider and policy changes affecting facility behavior including changes in reimbursement by state; and any revenue expense and profitability impact.
  • Understand and leverage key IO market programs that help meet the customers program goals including outcome performance financial revenue and operational goals.
  • Monitor national and state reimbursement trends in the country as well as understand and review health economic and market data. Shape analyses to determine customer needs volume potential price schedules as well as develop sales strategies to accommodate the goals of the company. Maintain awareness of industry trends and their impact on local sales activities.

Delivering Value

  • Identify and execute the entire IO portfolio of solutions partnerships and products strategy at targeted accounts to grow and pull through the IO business franchise.
  • Assist in development of customized value propositions to align the healthcare facility and the market.
  • Identify key accounts health care professionals and business issues that have the greatest effect on use of this franchise by meeting with existing and potential customers.
  • Classify customer clinical needs goals and constraints related to patient care facility efficiencies & cost containment (where applicable). Determine where our solutions can assist in providing a meaningful healthcare solution.
  • Develop and enhance Key Account relationships through awareness activities routine customer visits educational programs trade show participation and problem resolution.
  • Educate physicians and healthcare professionals on the merits proper implementation and overall value proposition by giving presentations and consistent business reviews.
  • Sales collaboration with Divisional IO team members to determine targets generate ideas and develop a solution.
  • Align entire BSC IO sales teams on account sales strategy / journey through consistent communication and account reviews.
  • Will serve as the communication quarterback to ensure collaboration with all key BSC Stakeholders; National Director IO AVPs IO RM and IO Rep.
  • Work closely with all sales management teams in evaluating business conditions and identifying creative sources of information that can help inform our strategic business plans.
  • Leads development of any deal structure preparation and pricing requirements. Presents at price council as warranted.
  • Leads all deal reviews with internal pricing analyst RMs and other key internal stakeholders align with targeted account.
  • Leads all business reviews including deal terms and conditions with external stakeholders such as service line leaders business managers COO and CEO level.
  • Prepare and submit reports with the help of key account analyst to sales management by analyzing and compiling data projections and other relevant information.
  • Executes sales targets and contribute to the achievement sales goals of the Division.
  • Identifies sales forecast gaps submits corrective strategies and implements aggressive sales growth.
  • Maintains knowledge of the industry and the competition continually seeking information from physicians health economic buyer and others to challenge modify and prioritize strategies.
  • Prepares field sales team to counter the competition.
  • Supports specific medical education and marketing initiatives through cross-functional collaboration and execution.
  • Demonstrate leadership capabilities through various project management assignments.
  • Works with analyst to review market data and analyses to determine customer needs volume potential price schedules and develops sales strategies to accommodate the goals of the company.
  • Collaboration within PI Operational Framework

  • Ensures the effective implementation of representative customer records key contacts reports and company policies.
  • Plans and controls expenses to ensure sales objectives are met within budget.
  • Attend and participate in customer company and industry sponsored forums and courses.
  • Develop and maintain relationships with key BSC cross functional areas.
  • Primary external stakeholders will be C-suite leaders key personnel in the accounts key physicians with budget responsibility healthcare facility management healthcare facility employees with budget / P&L responsibility and strategic sourcing / supply chain.
  • Work closely with marketing to understand IO portfolio of products and our go to market (GTM) strategy.
  • Develop a sales execution strategy by leveraging all tools available to execute the IO Annual Operating Plan (AOP).
  • Develop an influence map for both internal and external stakeholders.
  • Collaborate with colleagues within the sales team to define plan and execute implementation of sales programs and initiatives for IO customers.
  • Lead joint business planning across arterial venous and IO groups to present a united BSC PI front to customers.
  • Work with cross-functional IO team members to develop and execute new product launch planning and execution in targeted accounts.
  • Work closely with Region Manager all sales representative in the IO division to execute on strategies through business planning and execution.
  • Spends a 60% time in the field to develop and maintain strong relationships and understand the customer needs.
  • Collaboration with marketing commercial operations and other cross functional businesses to develop strategic business planning and align resources for each target.
  • Impact National pricing through contracting efforts GPO influence tier compliance and price lifts in accounts within market and accounts that extend beyond assigned accounts.
  • In the accounts your assigned area collaborate with the AVP and Regional Manager to establish the appropriate strategy to grow our business and run portfolio deals. Establish the appropriate strategy to grow / launch our new products. Manage performance and growth of our National Strategic Accounts.
  • Develop and execute KOL Executive Business Reviews Quarterly for Top 3 NAM systems.
  • Develop and communicate a detailed business plan with the AVP to grow and develop the assigned market. Update the AVP Monthly on : Market / Account Trends Contracting and ASP Management Sales Trends.
  • Proactively seek to contribute to the training and development of the NAM Team. Coach and work with local sales team and Pan-BSC to improve their knowledge and understanding of the Hospital and ASC Market and our value-added solutions to meet the needs and demands of the market.
  • Required qualifications

  • Bachelors degree required.
  • Minimum of 3 years Sales Management experience
  • Minimum of 7 years relevant business experience
  • Contract and portfolio management within the medical industry.
  • Documented success including contracting deal management and revenue growth.
  • Experience managing a regional geography requiring 50-60% travel.
  • Demonstrate excellent communication and collaboration skills.
  • Experience working with Management (Regionals Sales AVP Commercial Operations and National Accounts
  • Commitment to travel 5060%
  • Demonstrate attributes of a self-starter team player proven leadership qualities strategic thinker
  • Experience developing and maintaining strong high-level customer relationships.
  • Demonstrate examples of focused determined goal-oriented behaviors.
  • Proven experience excelling in a dynamic fast-paced competitive environment.
  • Demonstrate ability to pivot between business models and sites of service as needed.
  • Demonstrate a primary commitment to patient safety and product quality by maintaining compliance to the Quality Policy as well as commitment to integrity and all other documented Code of Conduct processes and procedures.
  • Preferred qualifications :

  • Corporate Accounts Experience
  • Higher education : MBA or masters degree
  • Requisition ID : 617694

    Minimum Salary : $0

    Maximum Salary : $0

    The anticipated compensation listed above and the value of core and optional employee benefits offered by Boston Scientific (BSC) see vary based on actual location of the position and other pertinent factors considered in determining actual compensation for the role. Compensation will be commensurate with demonstrable level of experience and training pertinent education including licensure and certifications among other relevant business or organizational needs. At BSC it is not typical for an individual to be hired near the bottom or top of the anticipated salary range listed above.

    Compensation for non-exempt (hourly) non-sales roles may also include variable compensation from time to time (e.g. any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

    Compensation for exempt non-sales roles may also include variable compensation i.e. annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

    For MA positions : It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

    As a leader in medical science for more than 40 years we are committed to solving the challenges that matter most united by a deep caring for human life. Our mission to advance science for life is about transforming lives through innovative medical solutions that improve patient lives create value for our customers and support our employees and the communities in which we operate. Now more than ever we have a responsibility to apply those values to everything we do as a global business and as a global corporate citizen.

    So choosing a career with Boston Scientific (NYSE : BSX) isnt just business its personal. And if youre a natural problem-solver with the imagination determination and spirit to make a meaningful difference to people worldwide we encourage you to apply and look forward to connecting with you!

    At Boston Scientific we recognize that nurturing a diverse and inclusive workplace helps us be more innovative and it is important in our work of advancing science for life and improving patient health. That is why we stand for inclusion equality and opportunity for all. By embracing the richness of our unique backgrounds and perspectives we create a better more rewarding place for our employees to work and reflect the patients customers and communities we serve.

    Boston Scientific Corporation has been and will continue to be an equal opportunity employer. To ensure full implementation of its equal employment policy the Company will continue to take steps to assure that recruitment hiring assignment promotion compensation and all other personnel decisions are made and administered without regard to race religion color national origin citizenship sex sexual orientation gender identity gender expression veteran status age mental or physical disability genetic information or any other protected class.

    Please be advised that certain US based positions including without limitation field sales and service positions that call on hospitals and / or health care centers require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company you will be expected to meet the ongoing requirements for your roles including any new requirements should the Companys policies or protocols change with regard to COVID-19 vaccination.

    Among other requirements Boston Scientific maintains specificprohibited substancetest requirements for safety-sensitive positions. This role is deemed safety-sensitive and as such candidates will be subject to a prohibited substance test as a requirement. The goal of the prohibited substance testing is to increase workplace safety in compliance with the applicable law.

    Required Experience :

    Manager

    Key Skills

    Graphic Designing,Clinical Research,Exploration,ABAP,Cosmetology,Concierge

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    National Account Manager • Philadelphia, Pennsylvania, USA

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