Talent.com
Medical Billing Specialist: Revenue Cycle Operations
Medical Billing Specialist: Revenue Cycle OperationsHoag Memorial Hospital Presbyterian • Costa Mesa, CA, United States
No longer accepting applications
Medical Billing Specialist : Revenue Cycle Operations

Medical Billing Specialist : Revenue Cycle Operations

Hoag Memorial Hospital Presbyterian • Costa Mesa, CA, United States
20 days ago
Job type
  • Full-time
Job description

Job Description

Primary Duties and Responsibilities

  • The Specialist is responsible for resolving inquiries related to claims, eligibility, and authorization and working with multiple parties to ensure records are up to date.
  • The Specialist will ensure first-call-resolution standards are followed and will refer and follow-up as per Hoag guidelines.
  • Ensure accuracy, reports issues, and works to resolve.
  • Ensure compliance and regulatory guidelines and health plan requirements are met.

Documents actions taken following HIPAA guidelines.

  • May assist in providing customer service, member services, and others in working with providers / billing offices when needed.
  • Assist in identifying and reporting issues working with the management team to help minimize re-work and address front-end process issues.
  • Performs other duties as assigned.
  • Revenue Cycle

  • May also maintains databases, audit information and works with patients to process patient payment.
  • May follow up with insurance companies on outstanding or unpaid claims, create / send statements to patients.
  • Clinic MSO

  • The Claims Billing Specialist handles 35-40 calls daily from healthcare providers, health plans, billing companies, and members on inquiries related to claims, eligibility, and authorization
  • Document all incoming calls following HIPAA guidelines in handling patient data
  • Support the claims department by preparing claim receipts and correspondences received in the Hoag Clinic MSO mailroom
  • Assist with daily pick-ups and distribution of mail and correspondences from dedicated post office boxes, fax machines, e-fax, secure file transfers, as well as sending provider EOBs, member letters, misdirected claims, and other letters sent by the Claims team
  • Interact in a positive and collaborative manner with internal and external partners especially in demanding and tense situations with providers and patients exhibiting a caring, empathetic, and patient attitude
  • Support the claims team in implementing initiatives in improving claims processing efficiency
  • Assist in provider customer service, member services, health plan, and other customers including making and answering phone calls to providers / billing offices when necessary, based on team guidelines
  • Qualifications

    Education and Experience Required :

  • High School Diploma or equivalent
  • 1+ years of experience in medical claims / billing processing or claims customer service in a health plan, medical group, or IPA environment, knowledge of HMO / managed care regulatory guidelines
  • Proficient in Microsoft Word, Excel, Typing / Data Entry
  • Revenue Cycle

  • Experience in and knowledge of all medical billing protocols including HCPCS, ICD-10, and CPT codes as well as EMR system experience
  • Preferred : Revenue Cycle

  • Experience with Epic Tapestry CRM system and in claims adjudication; Working knowledge of regulatory guidelines in managed care (Title 22, AB1455, AB1203, AB1324, AB72, CMS guidelines, COB guidelines, etc.), claims processing, code categories (CPT, ICD, etc.)
  • Clinic MSO

  • Experience with Epic Tapestry CRM system, 1 year of experience in claims adjudication
  • License Required : N / A

    License Preferred : N / A

    Certifications Required

    N / A

    Certifications Preferred

    N / A

    About Us

    Hoag Memorial Hospital Presbyterian is a nonprofit regional health care delivery network in Orange County, California, consisting of three acute-care hospitals with sixteen urgent care centers, eleven health centers and a network of more than1,800 physicians, 100 allied health members, 8,000 employees, and 2,000 volunteers. More than 30,000 inpatients and 550,000 outpatients choose Hoag each year.

    For over 70 years, Hoag has delivered a level of personalized care that is unsurpassed among Orange County's health care providers. Since 1952, Hoag has served the local communities and continues its mission to provide the highest quality health care services through the core strategies of quality and service, people, physician partnerships, strategic growth, financial stewardship, community benefit and philanthropy.

    Hoag offers a comprehensive blend of health care services including six institutes providing specialized care in the areas of cancer, heart and vascular, neurosciences, women's health, orthopedics, and digestive health through our institutes.

    Hoag was the highest ranked hospital in Orange County in the 2024-2025 U.S. News &World Report, the only Orange County hospital ranked in the top 10 for California. The organization was ranked the #5 hospital in the Los Angeles Metro Area and the #10 hospital in California.

    To learn more about Hoag's awards and accreditations, visit :

    Hoag is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Hoag is committed to the principle of equal employment opportunity for all employees and providing employees with a work environment free of discrimination and harassment. Hoag hires a diverse group of people in a manner that allows them to reach their full potential in the pursuit of organizational objectives.

    Create a job alert for this search

    Revenue Cycle Specialist • Costa Mesa, CA, United States

    Related jobs
    Senior Billing Specialist

    Senior Billing Specialist

    RM Hospitality LLC • Costa Mesa, Orange County, US
    Full-time
    Quick Apply
    Our client is a distinguished national legal and professional services firm with eleven offices across the United States, boasting over 450 legal experts and 350 business professionals.This unique,...Show more
    Last updated: 29 days ago
    Claims Supervisor

    Claims Supervisor

    Health Source MSO • Alhambra, CA, US
    Full-time
    Claims Supervisor will be responsible for assisting Claims Manager in overseeing the Claims Department.Responsibilities include, but not limited to : • Maintain up-to-date knowledge of procedures fo...Show more
    Last updated: 30+ days ago • Promoted
    Senior Billing Specialist

    Senior Billing Specialist

    Fire Safety First • Santa Ana, California, USA
    Full-time
    Join the Fire Safety First Team!.FSF has been successful in serving SoCals fire protection needs for nearly 50 years.Since then we have grown into a dynamic team of creative minds and professionals...Show more
    Last updated: 7 hours ago • Promoted • New!
    Ambulance Medical Biller

    Ambulance Medical Biller

    First Rescue Ambulance • Irwindale, CA, USA
    Full-time
    Quick Apply
    First Rescue Ambulance in Irwindale is actively hiring for qualified candidates who have at least two years of ambulance medical billing experience. Process claims for BLS and CCT level ambulance tr...Show more
    Last updated: 30+ days ago
    Medical Biller

    Medical Biller

    Volunteers of America Los Angeles • Downey, California, USA
    Full-time
    Helping Our Most Vulnerable Change Their Life Stories.Volunteers of America is a non-profit human services organization committed to serving people in need strengthening families and building commu...Show more
    Last updated: 27 days ago • Promoted
    Epic Resolute Professional Billing Application Analyst I, II, III-((Open to experienced remote in ID, TN, MO, OK, TX)

    Epic Resolute Professional Billing Application Analyst I, II, III-((Open to experienced remote in ID, TN, MO, OK, TX)

    PIH Health • Whittier, California, USA
    Remote
    Full-time
    This position will focus primarily on the following Epic applications : Resolute Professional Billing.The Epic Application Analyst Resolute. Epic and any other connected software.PIH Health is a nonp...Show more
    Last updated: 19 days ago • Promoted
    Gastroenterology

    Gastroenterology

    CompHealth • Santa Ana, California, US
    Full-time
    Gastroenterology physician employment in California : Whether you are searching for a position in your area or in another state, we have professionals to help you achieve your goals through our rel...Show more
    Last updated: 17 days ago • Promoted
    Billing Specialist : Multi Sites - Orange County Region

    Billing Specialist : Multi Sites - Orange County Region

    Telecare Corporation • Santa Ana, CA, United States
    Full-time
    Telecare's mission is to deliver excellent and effective behavioral health services that engage individuals in recovering their health, hopes, and dreams. Telecare continues to advance cultural dive...Show more
    Last updated: 30+ days ago • Promoted
    Medicare Appeals Intake Coordinator

    Medicare Appeals Intake Coordinator

    UnitedHealth Group • Cypress, CA, United States
    Full-time
    Our office is located at 5701 Katella Avenue, Cypress, CA 90630.UnitedHealth Group is a health care and well-being company that's dedicated to improving the health outcomes of millions around the w...Show more
    Last updated: 16 days ago • Promoted
    Biller IV - Shared Business Office - F / T - Days

    Biller IV - Shared Business Office - F / T - Days

    University of California - Irvine Health • Anaheim, CA, United States
    Full-time
    University of California, Irvine, and the only academic health system based in Orange County.UCI Health is comprised of its main campus,. UCI Health Community Network in Orange and Los Angeles count...Show more
    Last updated: 30+ days ago • Promoted
    Medical Billing

    Medical Billing

    TradeJobsWorkforce • 92735 Santa Ana, CA, US
    Full-time
    REQUIRED SKILLS • Type minimum of 50 words per minute • • Excellent letter writing skills • Proficiency in MS Excel • Detail-oriented, good follow-through • Proficiency in MS Word • Windows environmen...Show more
    Last updated: 30+ days ago • Promoted
    Appeals Medical Director - Oncology Required - Remote

    Appeals Medical Director - Oncology Required - Remote

    UnitedHealth Group • Cypress, CA, United States
    Remote
    Full-time
    At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people ...Show more
    Last updated: 30+ days ago • Promoted
    AR Manager Billing Manager

    AR Manager Billing Manager

    Trispoke managed services • Arcadia, California, USA
    Full-time
    Manages the functions of the billing and cash receipts cycles for agency programs.Responsible for overseeing the accounts receivable department ensuring accurate and timely billing collections and ...Show more
    Last updated: 18 days ago • Promoted
    Billing Supervisor

    Billing Supervisor

    TradeJobsWorkForce • 92735 Santa Ana, CA, US
    Full-time
    Billing Supervisor Job Duties : Accomplishes billing human resource objectives by selecting, or...Show more
    Last updated: 30+ days ago • Promoted
    Imaging Clerk

    Imaging Clerk

    Staffmark Group • Santa Ana, CA, United States
    Full-time
    Shift | 8 : 30 AM - 5 PM) (2nd Shift | 5 : 30 PM - 2 AM).Staffmark has an outstanding opportunity near you! Advance your career with this Imaging Clerk role. Medical, dental, vision, and life insurance....Show more
    Last updated: 17 days ago • Promoted
    Biller III-HB Patient Financial Services-FT-Day

    Biller III-HB Patient Financial Services-FT-Day

    University of California - Irvine Health • Anaheim, CA, United States
    Full-time
    University of California, Irvine, and the only academic health system based in Orange County.UCI Health is comprised of its main campus,. UCI Health Community Network in Orange and Los Angeles count...Show more
    Last updated: 30+ days ago • Promoted
    Lead Biller FT Days

    Lead Biller FT Days

    PIH Health • Whittier, California, USA
    Full-time
    Works under the supervision of the Business Office Manager.The Team Lead Biller demonstrates knowledge of insurance billing rules regulations and contracts. Is able to utilize multiple hospital and ...Show more
    Last updated: 15 days ago • Promoted
    Medical Billing - Earn Up to $37 / hr

    Medical Billing - Earn Up to $37 / hr

    TradeJobsWorkforce • 90091 Los Angeles, CA, US
    Full-time
    REQUIRED SKILLS • Type minimum of 50 words per minute • • Excellent letter writing skills • Proficiency in MS Excel • Detail-oriented, good follow-through • Proficiency in MS Word • Windows environmen...Show more
    Last updated: 30+ days ago • Promoted