Business Process & Systems Analyst II

Business Process & Systems Analyst II

Job ID : 322040

Location : District Support Services Cntr

Full / Part Time : Full Time

Regular / Temporary : Regular

Salary Range

$68,850.00 - $89,505.00 / annually, DOE

Grade

118

Work Schedule

Monday - Friday, between the hours of 7am - 6pm

Summer Hours : Monday - Thursday, 7am-6pm

Work Calendar

12 Months

Maricopa Summary

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision- creating excellence in education for a better world.

We focus on people-not profits.

With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.

We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.

Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Benefits

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD :

Affordable and Comprehensive Benefits Package :

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off : Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension , including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans : 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs :

Job Summary

The Business Process & Systems Analyst II is an exciting new position! It will play a pivotal role in advancing enterprise-wide strategy, analytics, and workforce effectiveness across the institution's Enterprise Performance and Effectiveness Division . This dynamic position supports the Enterprise Performance, Enterprise Analytics, and Workforce Analytics teams-bridging strategy, data, and technology to drive informed decision-making and organizational improvement.

The Business Process & Systems Analyst II will evaluate and document business processes, translate functional requirements into actionable insights, and ensure systems, dashboards, and workflows meet evolving institutional needs. A key focus will be reviewing and maximizing efficiencies in processes, systems, dashboards, etc., within and across the division in collaboration with user groups and developers, ensuring clarity, accuracy, and impact. The role will also actively partner with IT to manage smaller project components and contribute to data governance and process documentation initiatives.

Ideal candidates are analytical thinkers and skilled communicators who thrive in a collaborative, data-driven environment-balancing multiple priorities while supporting the development of roadmaps, workflows, and strategic tools that strengthen the organization's performance and effectiveness.

Essential Functions

30% Collects, analyzes, and interprets business process information to identify the scope and impact of problems, document workflows.

30% Manages components of projects, including coordinating and aligning with a main project, or manages small and clearly defined projects. Develop project materials that define strategy, resources, timelines, functional requirements, and process flows.

20% Monitors and evaluates systems and dashboards to ensure they align with functional specifications and meet business needs; reviews and analyzes the effectiveness and efficiency of existing systems, and develops plans for improvement or leveraging.

10% Provides professional-level staff support to teams, committees, advisory groups, and other groups by conducting research, preparing documents and communications, and developing and delivering presentations; participates in team meetings to help build timelines and structures for accomplishing work.

10% Completes other duties as assigned

Minimum Qualifications

Bachelor's Degree from a regionally accredited institution in information technology or related field and two (2) years of business systems analysis experience including business process design, business requirements definition, workflow documentation and acceptance testing. (Reference Position Specific Responsibilities above to determine experience in the area of assignment).

OR

An equivalent combination of the conferred degree, education, certification and directly related full-time work experience as described above sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation, may be considered.

Desired Qualifications

Special Working Conditions

May be required to work evenings and weekends.

May be required to work at multiple sites or locations.

May be required to sit for a prolonged period of time; viewing a computer monitor.

MCCCD does not sponsor individuals for any type of work visas.

How to Apply

Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.

Additional materials will not be accepted after the job posting has closed.

Missing materials or incomplete employment history will not be considered.

Please ensure your materials clearly provide the following information.

Posting Close Date

Open until filled

First Review Monday, November 17, 2025

Applications received after the review date may not be screened

EEO, Title IX, & Clery Act

Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.

Title IX of the Education Amendments of 1972, states : "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."

The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.

The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.

To apply, visit https : / / jobs.maricopa.edu / psp / MCPAHPRD / EMPLOYEE / HRMS / c / HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1000&JobOpeningId=322040&PostingSeq=1

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