Network Program Manager

Role-Network Program Manager

Location-Plano TX

Work Mode : Fulltime

Job description

This role is responsible for overseeing the planning, execution, and successful delivery of a large / complex program or a significant workstream of a large-scale customer program within Wipro, from deal closure to a steady-state. It may require the incumbent to lead large-scale client operations, ensuring adherence to SLAs and managing a large team, including international and government clients. They will design and implement network architecture solutions, negotiate contracts, and drive process improvements. The role requires extensive experience with Cisco and Juniper equipment, SD-WAN technologies, and strong client management skills.. They will manage programs comprising of CIS & DOP engaging with multiple vendors, customers / stakeholders and / or suppliers across multiple geos / regions, of multi million USD TCV deals and be FPP, FCP, T & M and / or integrated in nature.

The role holder is the point of contact for this specific program / workstream and is expected to drive the strategic planning and interface closely with cross-functional teams to ensure execution and successful delivery of the program. This role will involve collaborating with multiple service teams and cross-functional teams and managing client engagements. Success will be measured in terms of business outcomes driven in alignment with business objectives and the resulting benefits enabled for Wipro and customer's organization.

The role holder is expected to hold and leverage a deep expertise in Network Routing & Switching for Cloud Infrastructure Services and possess awareness of latest trends relevant to IT Infrastructure and telecom industry. Success is measured in terms of business outcomes driven, strategic direction provided for the program and the resulting benefits enabled for Wipro and customer's organization.

Qualifications

• 12+ years of progressive experience in technology project and program management, with at least 5 years of experience specifically in managing ITIL-based network operations.
• Proven track record of successfully managing complex, large-scale packaged application projects within India, ideally in sectors such as retail or financial services.
• Excellent understanding of industry-standard managing network operations, particularly with Cisco and Juniper devices for telecom enterprise customers.
• Demonstrated expertise in two or more technologies among CCNA, CCNP, or equivalent for Cisco, and JNCIA, JNCIP, or equivalent for Juniper. and awareness of cutting-edge trends relevant to name the domain or respective service line
• Demonstrated experience in leading complex network operations, including the oversight of Cisco and Juniper devices, ITIL practices in managing network operations. Proficiency in risk management and financial analysis.
• Strong knowledge of project management methodologies, such as Agile, Scrum, Waterfall, and hybrid approaches, along with a solid understanding of the IT landscape and trends.
• Excellent communication, negotiation and stakeholder management skills, with the ability to interact effectively with senior executives, clients and cross-functional teams in a matrix set-up.
• Proficient in one or more processes - ITIL, Waterfall and Agile and / or SAFe, with necessary certifications (ITIL / Agile / PRINCE 2 / PMI) and also certified in PgMP or PMP.
• Bachelor's degree in computer science, information systems, engineering, or a related field. Master's degree or MBA preferred.

Key Behavioural Skills Expected

Program Excellence : Execution Excellence

Collaboration Agility and Outcome Ownership :

Ability to Collaborate Across Different Points of View / Different Cultures / Different teams

Building High performing teams and demonstrates Creative Intelligence :

Builds Successful Teams that Encourage High Performance

Agility :

Learning agility, motivation to learn, ability to 'multi-task

Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.