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Account Manager - Commercial Lines
Account Manager - Commercial LinesMarsh & McLennan • Van Nuys, CA, US
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Account Manager - Commercial Lines

Account Manager - Commercial Lines

Marsh & McLennan • Van Nuys, CA, US
20 hours ago
Job type
  • Full-time
Job description

Account Manager

Award-winning, inclusive, and a top workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 9,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as an Account Manager at Momentous Insurance, A Marsh McLennan Agency.

Momentous Insurance, A Marsh McLennan Agency provides commercial insurance, commercial entertainment, film and TV insurance, employee health & benefits insurance, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 9,000 colleagues and 170 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan.

A Day In The Life

As our Account Manager on the Commercial Lines team, you'll be responsible for the following :

  • Providing the highest quality service to customers and cross selling within the existing book of business.
  • Being the day-to-day liaison between the insurance company and designated accounts managed by Account Executives / Sr. Account Executives / Producers.
  • Addressing various coverage issues, contract analysis, exposure analysis, issuing auto ID cards, handling all the inside service work associated with the client's accounts, including all endorsement activity, routine coverage questions, problem solving, renewal control, preparation of formal proposals, checking and binding policies.

Our Future Colleague

We'd love to meet you if your professional track record includes these skills :

  • Knowing the underwriting and rating procedure for all types of personal lines policies.
  • Quoting new business and renewal options to every client.
  • Preparing proposals and applications, submitting them to insured's and carriers, obtaining client's signature and following up to ensure timely responses, all in conjunction with AE or Producer.
  • Preparing and providing to every client a Summary of Insurance once coverage is bound and in effect for new accounts.
  • Immediately updating Summary of Insurance for existing clients.
  • Remarketing accounts as directed and following up with AE or Producer.
  • Maintaining agency EPIC files accurately and consistently documenting conversations in emails and other notes sent to clients, while adhering to all MIB electronic and EPIC procedures.
  • Handling cancellations timely by checking carrier websites or NOC's received via scan, fax or email, legally saving all accounts possible with adherence to E&O guidelines.
  • Preparing and checking policies based on SOG's checklist to include preparing letters, invoicing, summaries of insurance, certificates, ID cards, evidence of insurance, binders, etc. Policies must be checked for accuracy and all applicable endorsements.
  • Knowing and being up to date on the utilization of carrier websites, carrier communications, new coverage options, and billing procedures.
  • These additional qualifications are a plus, but not required to apply :

  • College Degree preferred (high school diploma is required)
  • Current California Department of Insurance License
  • 1-2 years of experience
  • Proficient MS Office Suite (Word, Excel, Outlook)
  • Agency Management System (i.e., EPIC, AMS 360) or other paperless insurance management system
  • We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

    Work environment & physical demands :

  • Ability to use computer keyboard and sit in a stationary position for extended periods as well as use office machinery such as fax and copy machines, and telephones.
  • Work is performed in a typical interior / office work environment.
  • Valuable benefits :

  • Generous time off
  • Tuition reimbursement and professional development opportunities
  • Charitable contribution match programs
  • Stock purchase opportunities
  • The applicable base salary range for this role is $42,400 to $90,500. The base pay offered will be determined on factors such as experience, skills, training, location, certifications, and education. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

    We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.

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    Commercial Lines Account Manager • Van Nuys, CA, US

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