Senior Product Manager - Digital Technology Organization

Mayo Clinic Senior Product Manager

Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic.

Benefits Highlights :

• Medical : Multiple plan options.
• Dental : Delta Dental or reimbursement account for flexible coverage.
• Vision : Affordable plan with national network.
• Pre-Tax Savings : HSA and FSAs for eligible expenses.
• Retirement : Competitive retirement package to secure your future.

Responsibilities

Mayo Clinic is seeking two Senior Product Managers. The Senior Product Manager - external client-facing products, will focus on products including MayoAccess, MayoLink, and mayocliniclabs.com. The S-PM will work with all stakeholders to shape digital journeys that improve accessibility, satisfaction, and operational efficiency. The Senior Product Manager - Logistics and Automation will focus on sample logistics and automation. Success in this role requires a hands-on, systems-savvy product leader who can balance the demands of vendor management, internal engineering, robotics coordination, and laboratory pre-analytic operations. Both Senior Product Managers are responsible for driving the vision, strategy, business requirements, roadmap, and execution for assigned technology product. Advocates for the end user experience through data and research driven product discovery and development methods. Ensures alignment between Product, Business and Platform priorities in context of Mayo Clinic's overall strategy and goals, while ensuring the end-user needs are met. Oversees the entire life cycle of the assigned product, from defining setting the vision, managing team to hit OKRs, deriving feature intention maps, managing capacity against scope, building / acquiring the technology - and ultimately creating a best in class user / customer experience, while on time and within budget. Accountable to the success of a cross-functional team, including experts in design, engineering, analytics, marketing, and others. Helps to mentor Product Managers. Proficient in agile product methodologies. Responsible for driving the product strategy, vision, design, and development execution. Ensure delivery of high-value products in alignment with business goals and user experience optimization. Leads a high performing cross-functional team effectively and efficiently that is collaborative with business partners, customers, and other stakeholders (Engineering, UX / UI, Operations, Engagement, AI, etc.). Leverages market and customer feedback and data to inform and guide future product / feature development. Advocate for end-users, and builds and improves features based on their pain points - strives to make product technology and workflows easy to use. Proactively manages and monitors product and operational risks (regulatory, security, operational, etc.) in order to prevent and / or mitigate risks to the customer and business. Ability to establish deep partnerships with business stakeholders to ensure product achieves business requirements and aligns to other organizational strategies and priorities. Monitors and manages product schedules, scopes and budgets and delivering as scheduled. Manages external Mayo Clinic vendor and partnership relationships as assigned. Sets and manages to product performance scorecards and OKRs. Represents Mayo in a positive light with external partners and vendors. Works collaboratively across all CDH domains, business partners (Practice, Education, Research, Administration, Platform, International, Provider Relations) and Mayo Clinic Shared Services. Works collaboratively with internal Mayo Clinic clients, including consultants, clinical and research professionals, administrators, and external business partners. Represents Mayo Clinic in interactions with vendors, and non-Mayo partners in a positive and constructive way. Work is primarily completed remotely. However, incumbent will need to occasionally be on the Rochester campus. Therefore incubment must live within a reasonable driving distance of the Rochester campus. Mayo Clinic will not sponsor or transfer visas for this position including F1 OPT STEM.

Qualifications

Bachelor's Degree (engineering, technology, health care) and 3+ years of product management experience or masters degree in Engineering or Management. Experience in managing complex products or a family of multiple products.

Exemption Status

Exempt

Compensation Detail

$125,444.80 - $181,875.20 / year

Benefits Eligible

Yes

Schedule

Full Time

Hours / Pay Period

80

Schedule Details

Monday - Friday, 8am - 5pm

Weekend Schedule

As needed

International Assignment

No

Site Description

Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives. Learn more about what each unique Mayo Clinic campus has to offer, and where your best fit is.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status or disability status. Mayo Clinic participates in E-Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization.

Recruiter

Ted Keefe

Equal Opportunity

As an Affirmative Action and Equal Opportunity Employer Mayo Clinic is committed to creating an inclusive environment that values the diversity of its employees and does not discriminate against any employee or candidate. Women, minorities, veterans, people from the LGBTQ communities and people with disabilities are strongly encouraged to apply to join our teams. Reasonable accommodations to access job openings or to apply for a job are available.