Lead with Good Purpose
Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years we have built a purpose driven brand through our nearly thirty stores outlets donation centers and e-commerce operations across New York and Northern New Jersey. Our donated goods retail operations (DGR) proudly funds our collective mission to empower individuals with disabilities and other barriers to employment to gain independence through the power of work. If youre a retailer passionate about innovating with purpose loves a good treasure hunt and want to have positive impact then we want to hear from you! Bonus if youre into implementing fun quirky (but consistent) brand language!
Were on the hunt for our next Director of Retail Thrift Marketing. This strategic creative and data-driven marketing operations individual will lead our brand growth and customer engagement across our thrift retail stores and e-commerce platforms. This role blends mission-driven storytelling with modern resale marketing strategies inspired by our 100 year history sustainable fashion and people impact to leave no talent behind.
Reporting to the Executive Vice President of Donated Goods Retail youll be responsible for building a unified brand experience that drives foot traffic online engagement and revenuewhile amplifying our mission to empower individuals with disabilities and other barriers to employment through sustainable fashion.
The Awesome Things Youll Do
Brand & Campaign Strategy
- Ownand evolve the Goodwill NYNJ retail brand to reflect our values of the treasure hunt sustainability affordability and community impact.
- Lead seasonal and thematic campaigns that drive awareness and sales across physical and digital channels. DYI Halloween Christmas in July Earth Day and Fashion Week.
- Develop messaging frameworks that connect our mission with modern thrift culture and show howbuying forGoodwill has a double the mission of Goodwill and the value of our thrift goods.
- Support our fundraising campaigns gala and telling the goodwill story of people for the whole organization.
Growth & Performance
Build and execute full-funnel marketing strategies across paid media email SEO / SEM and social including in Digital Social In-store Print Loyalty Out of home and EventsSet Drive and Monitor the following KPIsRetail revenue growth (monthly and YoY)
Customer acquisition and retentionDigital engagement (CTR conversion rates social reach)Optimize campaigns based on performance data and customer insights.Build out a shopper loyalty program with incentives for shoppers withDrive returns engagement and use of loyalty program and targeted campaignsLaunch a new donor loyalty and giving optionsRetail Launch & Expansion Support
Lead marketing strategy for new store launches including grand opening campaigns local media outreach and community engagement.Develop scalable launch playbooks for future store openings and current stores to have unified messaging and look & feel for customersCollaborate with retail operations and merchandising teams to ensure alignment.Ensure in-store signage and materials are adding to on brand shopping experience language pricing new itemsDigital & Content Strategy
Oversee content creation across social media email blog and video.Develop influencer and ambassador programs to amplify reach.Ensure consistent brand voice and visual identity across all platforms.Team Leadership & Collaboration
Manage vendors for printing graphic design and needs being mindful of budgetOversee marketing budget.Collaborate cross-functionallywith retail mission services and development teams.Supervise and coach the Marketing Coordinator create dotted lines with Development CEO and Mission teams.The Experiences Skills and Perspectives Youll Bring
46 years of marketing operations or multi-channel marketing experience; retail marketing experience preferred.Proven ability to balance strategy and execution setting plans while driving projects to completion.Strong analytical and reporting skills; demonstrated ability to use data to shape strategy and optimize performance.Experience managing large-scale signage collateral production and vendor execution.Experience managing marketing budgets trackingspend and reporting ROI.Skilled in sourcing managing and optimizing vendor teams.Familiarity with digital social email and loyalty platforms.Excellent project management and organizational skills; thrives in fast-paced environments.Our Must Haves
Proven work ethic with the utmost integrityLeads by example and inspires others to do the samePassionate Empathetic Grounded and Open MindedUnderstanding and passion for using data to make decisions okay if obsessed with sales reports and need to look at them hourlyEffective written and verbal communication skillsAbility to travel in the New York and Northern New Jersey regionWhat We Offer
Proposed hiring range of $115000 to $140000Generous Time off policy to use when you need itHealth wellness and financial resources to help you achieve our personal goalsRobust health benefits including medical dental vision parental leaves and company sponsored life insuranceRetirement matching programs and contributionsTransit and commuter benefitsYou bring the Good in Goodwill
We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you dont think you meet all the qualifications listed for the job we would love to hear from you!
If you need assistance with your application please reach out to
Required Experience :
Director
Key Skills
Instrument,Credit Control,Drafting,Government,Administration Support,Analytics
Employment Type : Full-Time
Experience : years
Vacancy : 1
Yearly Salary Salary : 115000 - 140000