Medical Front Desk Receptionist

Medical Front Desk Receptionist

LHH Recruitment Solutions is seeking a dedicated and detail-oriented Medical Receptionist to join a mission-driven, diverse community health organization. You'll play a key role in greeting patients, managing calls, scheduling appointments, verifying insurance, and supporting clinic operations across two busy San Jose locations.

Responsibilities :

• Schedule, reschedule and / or cancel appointments.
• Answer all Call Center incoming calls, screen, or forward calls, provide information, take messages or schedule appointments.
• Check insurance and verify eligibility information.
• Greet persons entering the lobby, determine the nature and purpose of the visit, and direct or escort them to specific destinations.
• Monitor calls on hold to prevent long wait times.
• Relay patient questions, requests, and other messages to the appropriate person / department.
• Collect, update, and verify all pertinent patient demographic and insurance information.
• Communicate regularly with the supervisor on the status of operations, patient access, medical records, insurance coverage updates and any other related issues.
• Resolve patient inquiries, complaints or concerns regarding their accounts or appointments.
• Collect payments from patients

Qualifications / Requirements :

Details :

Pay : $20-$25 / hr (Depending on experience)

Schedule :  Mon–Fri, 8 : 30-5 : 30 - rotating late shift on Thursdays 10a-7p typically every 6 weeks

Employment Type : Full time, Temp To Hire

Onsite Role : Will float between two locations in San Jose, CA (schedule pre-planned)

Benefits :

Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave includes Paid Sick Leave (where required by law), other paid leave as required by Federal, State, or local law, and Holiday pay upon meeting eligibility criteria.

Pay Details : $20.00 to $25.00 per hour

Search managed by : Erin Fuqua

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer / Veterans / Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https : / / www.lhh.com / us / en / candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and / or security clearance requirements, including, as applicable :